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      Customer Success Manager (CSM) Interview

      Sep 24, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Benchling

      Interview

      So much time and energy spent. Listen, I'm one for a thorough process but this was unlike anything I've ever been through or frankly heard of. It consisted of at least 6 rounds (lost count) including a couple of presentations. This process is more difficult than Chief of X positions I've been through and participated in. They are a unicorn startup but it shows the arrogance of the company. Final comment they encourage you to apply even if you don't have all qualifications but then shoot you down for not having them perfectly matched.

      Interview questions [1]

      Question 1

      Super scientific CAR-T presentation. Be prepared to spend hours.
      Answer question
      5

      Other Customer Success Manager (CSM) interview reviews for Benchling

      Customer Success Manager (CSM) Interview

      Feb 8, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Benchling in Feb 2021

      Interview

      Took 2 months to schedule a screening call. Recruiter asked me the same questions through email several times showing she did not put in any effort in the process. Screening call was quite unorganized where I was proposed a position that didn't exist. Overall, a very poor introduction to the company and quite disappointed with the 2 month process for a 30 min screening call.

      Interview questions [1]

      Question 1

      Tell me about your experience.
      Answer question

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