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      Banfield Pet Hospital

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      Client Service Coordinator Interview

      Jul 27, 2018
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at Banfield Pet Hospital

      Interview

      I was hired during the summer between my sophomore and junior year of college. I’m a pre-vet student and really only have experience in one teletype job but I do have experience with animals through volunteering. I’ve been struggling getting a job for almost a year, though it’s hard being a full time student and I even had an interview with a different location of banfield but they were only hiring vet assistants and I definitely didn’t have the experience with that. The interview took place in a sort of break room and was asked questions for maybe 10 min; let me just say that I’m really not very good at interviews, I have good answers but I get kinda flustered and nervous. I asked a lot of questions at the end about how they run things, what the shifts are like, how many patients in a day, who’s working at a time, etc. which I think really helped especially to get my personality across in a more relaxed way than questions. She called me the next day and was offered a position! It’s for a brand new location which I think helped too

      Interview questions [3]

      Question 1

      How do you define culture in a workplace?
      Answer question

      Question 2

      I’m not exactly sure how she phrased it but basically describe a time you had to deal with an unhappy customer
      Answer question

      Question 3

      There were a few questions about leadership and working together and how I dealt with angry or upset customers
      Answer question