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      Banfield Pet Hospital

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      Related searches: Banfield Pet Hospital reviews | Banfield Pet Hospital jobs | Banfield Pet Hospital salaries | Banfield Pet Hospital benefits
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      Client Service Coordinator Interview

      Jan 18, 2018
      Anonymous employee
      Raleigh, NC

      Other Client Service Coordinator interview reviews for Banfield Pet Hospital

      Client Service Coordinator Interview

      Oct 1, 2025
      Anonymous employee
      Norwalk, CT
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Banfield Pet Hospital (Raleigh, NC)

      Interview

      i was contacted a few days after I submitted my application, they wanted to do a phone interview right then, but unfortunately I wasn't in a position to do so and we were able to reschedule it for the next day. The phone interview covered the usual bases: pay, availability, how I heard about the job, as well as why I wanted to work there, if I had ever worked for Mars/Petsmart before, and if I had been contacted by another Banfield (I had multiple CSC applications out.) The phone interview went well and we scheduled an in person interview for a few days later. I prepared by reading a lot of the reviews here. I arrived about 10 minutes early and interacted with some of the waiting clients and their pets. The interview was pretty straight forward, we talked about my career goals and where I wanted to go within the company and how that would be possible, and they asked a lot of behavioral questions. It worked out pretty well, while I don't have a lot of veterinary experience I do have a lot of customer service experience and the questions were relatively easy to answer using that experience. At the end of the interview I was scheduled to come back the next day for an observational interview. I spent an hour with one of my interviewers at the front desk. I interacted with potential coworkers and clients as much as possible. I also made sure to ask my interviewer as many questions as I could to show I was engaged. Two days after my observational interview I got a call to tell me that I had gotten the job and asking if I was willing to accept their offer. We set up a date and time to come in and fill out all of my onboarding paperwork and set up my first week's schedule. They had already ordered my name tag before I came in for my paperwork, while I was there were ordered my scrubs, and I was introduced to everyone during the team huddle.

      Interview questions [3]

      Question 1

      Tell me about yourself outside of work.
      Answer question

      Question 2

      Tell us about a time when you were a role model to someone. How did that make you feel? Did you change anything after knowing that?
      Answer question

      Question 3

      Tell us about a time when providing more information enhanced a client's or doctor's experience.
      Answer question
      10
      avatar
      Banfield Pet Hospital response
      8y
      Terrific! We're glad to hear you had a positive interview experience. Welcome to Banfield! --- Banfield Pet Hospital
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Banfield Pet Hospital (Norwalk, CT) in Jul 2025

      Interview

      1 in person interview with the practice manager. A few questions about past work experience, knowledge of veterinary field, and what I was looking for in a company. The practice manager explained the company and went over what the training for the position consisted of.

      Interview questions [1]

      Question 1

      What are your thoughts on euthanasia's?
      Answer question

      Client Service Coordinator Interview

      Aug 18, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Banfield Pet Hospital

      Interview

      The interview was conducted over video with the lead and manager. It was a very standard interview process with them asking questions about your relevant experience, situational questions, career goals, among others.

      Interview questions [1]

      Question 1

      What do you believe to be your strengths?
      Answer question

      Client Services Coordinator Interview

      Jun 28, 2024
      Anonymous employee
      Jacksonville, NC
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Banfield Pet Hospital (Jacksonville, NC)

      Interview

      Applied to the job and received a follow-up two months later. First there was a phone interview. Next was an In-person interview. Final stage was shadowing and seeing what the job entails.

      Interview questions [1]

      Question 1

      If you work well under pressure and how you deal with conflict in/at the workplace.
      Answer question