I applied online. The process took 2 days. I interviewed at BT Group (Aberdeen, Scotland) in Jun 2016
Interview
The interview process was extremely easy. First you applied online, where it takes you to an online assesment, once completed you recieve a phone call confirming you have been successful and ask if your available for your telephone interview. Once this is completed and you have been successful they invite you to a 3 hour assesment day. This includes an icebreaker, presentation about BT, group exercise and going down to the call centre before doing your final interview. They get back to you the same day as well which is very handy.
Interview questions [1]
Question 1
What would you say your friends/family would describe you like as a person?
Foi bem tranquilo, por se tratar de uma vaga trainee eles fizeram uma entrevista em grupo. A minha aplicação foi feita através de uma agência de estudantes, porém o RH da empresa me ligou perguntando se eu gostaria de participar da entrevista. Foi uma entrevista tranquila, como uma conversa, foram feitas perguntas sobre administração do tempo, organização, resiliência
Interview questions [1]
Question 1
Como é o seu gerenciamento de tempo e como você elenca as prioridades?
I applied through a staffing agency. I interviewed at BT Group in Jul 2025
Interview
Listen to calls with an experienced advisor on the call floor, listen to the types of calls that come in and watch the information that pops up on the screen.
I applied through a staffing agency. The process took 1 week. I interviewed at BT Group (Calcutta) in Mar 2025
Interview
BT has a three round virtual interview which consists of HR round, Assessment and Ops round It is generally based on communication skills. They will not judge you on process as you have to go through the training program anyway.