I applied in-person. The process took 2 days. I interviewed at BMW Group (Fresno, CA) in Oct 2013
Interview
I was first contacted by phone and asked what my availability would be and if I could come in to the business office for an interview. The interview was pretty routine and asked different questions ranging from previous customer service skills, to scenario questions. Overall it was a pretty straight forward interview.
Interview questions [1]
Question 1
How would you describe your ability to multi task? Can you think of a time you had to deal with a difficult customer?
