I applied through an employee referral. The process took 2 weeks. I interviewed at Audi (Auburn Hills, MI) in May 2019
Interview
Recruiter interview, they hire anyone to get in. They will basically hire anyone and let them go because they have a constant flow of people coming in. The interview was easy though.
First I had a brief interview with a recruiter describing the position and the responsibilities. We went over my resume and later I was called back for an interview with the company. The interview lasted about 45 minutes with two Supervisors. The questions were focused on customer service and how my previous experience would assist me in the position.
Interview questions [1]
Question 1
Describe a situation with a customer were you went above and beyond to insure their concern was resolved.