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      Ascensus

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      Benefits Coordinator Interview

      Nov 3, 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Ascensus in Jun 2024

      Interview

      The interview process here was generally haphazard and confusing. None of the people I spoke with seemed to know what the steps were, who would contact me when, or if there were standards for moving to the next stage. There were awkward silences when they tried to figure out what we were supposed to be talking about.

      Interview questions [1]

      Question 1

      Q. How do you deescalate a situation when an irate caller has misunderstood their benefits - perhaps after the death of a loved one, they claim they signed up for significantly larger life insurance than they actually have enrolled?
      Answer question