Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Arriva Group

      Part of Deutsche Bahn

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Arriva Group reviews | Arriva Group jobs | Arriva Group salaries | Arriva Group benefits
      Arriva Group interviewsArriva Group Service Delivery Manager interviewsArriva Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Service Delivery Manager Interview

      Aug 9, 2017
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Arriva Group (London, England)

      Interview

      The assessment was split in 3 stages. The first one was a presentation, in my case I had to choose a London Overground station and prepare a SWOT analysis. This stage lasted 25 minutes, 15 minutes for the PowerPoint presentation and 10 for Q&A. The second stage was a role play, Q&A based on the role play and a report following the role play. The time allocated for this assessment was split in 15 minutes for preparation, 20 minutes for the role play, 5-10 minutes for Q&A and 20 minutes to write the report. The third stage was a face to face, competency questions based interview that lasted around 1 hour.

      Interview questions [1]

      Question 1

      Competency based interview (How did you deal with ...?)
      Answer question
      5