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      AppNexus

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      Business Support Specialist Interview

      Feb 3, 2015
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 5 weeks. I interviewed at AppNexus in Jan 2015

      Interview

      Initial phone interview: tough questions. He says typical next step is in-person interview but he'd like to talk to me again. Different scheduler reaches out to coordinate call with someone more senior. Time comes, no one calls. I wait a day, hear nothing, and reach out to reschedule. 2nd call: we hit it off great. She assures me someone will reach out to schedule an in-person interview, the definite next step. Then I get an email from a person with a recruiting function who says she wants arrange a time to speak. She suggests on the phone that though they're excited about my potential with respect to the original position she's interested in having me interview for a different one. I tell her I'm open to that but that I don't want to lose out on the opportunity to interview in person with decision-makers with respect to the original position. She reaches back out to me saying such a dual track process worked but that before any in-person interviews a sr. manager wanted to interview me by phone with respect to the 2nd position. Call happens, goes ok, and person ends up saying at the end that someone will reach out to schedule in-person interviews with respect to both positions. Eventual schedule calls for 8 interviews/8 hours, including the 2 senior managers/decision-makers responsible for making final hiring decisions. In-person interviews: Morning interviews were ok, not with the final decision-makers. When time comes after lunch for interview with the sr. manager with respect to the 2nd position, he brings a colleague. He asks me to spend 20 minutes reviewing my background, stops me after about 7, puts a dry-erase marker in my hand, and asks me to "map out the sales process." I ask for clarification (I had been describing the specifics of a sales process I had helped manage previously) and he provides none. I start mapping out the process I had been describing and after a few minutes realize he is not pleased with where I am going. I say that it's clear I'm not giving him what he wants; he agrees, saying, "You're not even close, you're not in the ballpark, not even in the same neighborhood. You don't have the skill-set I need, but you may be a good fit for the other position." I say to his colleague, "Sorry you had to witness that, it's like watching a bad American Idol audition," and the interviewer says: "It's better than letting you keep singing for two more minutes." The gentleman finishes: "Btw, I think one of the people you are going to interview with later [he names the person] actually wants that job as well. Time comes for interview with the sr. manager with respect to position #1; the person is a no-show - not even in the city that day. So the person who it was most important for me to talk to with respect to the only position I was in the running for was not there. My primary contact comes by, I let her know what's up, she essentially just says "yeah." I had 1 more interview that day that was quite tough. My main contact comes in and says that any next steps with respect to the position I was apparently still in the running for would be more interviews, most likely with the no-show sr. manager. At no point does she or anyone else say that I have been eliminated from consideration with respect to position #1. I hear nothing for weeks. Feeling the process had been a tad odd, I reach out by email to my main contact and let her know. The primary concern I expressed was that I'd been promised an in-person interview with a decision-maker with respect to position #1 but due to the relevant senior manager's absence on the day of the in-person interview I had never actually had the opportunity to interview with them. She suggested she wanted to talk to get more detail from me to perhaps improve internal processes. When she calls, she says I wrote an unnecessarily aggressive email and goes into a defense of the way I had been handled. At one point she says, "Well I told you you had been ruled out for both positions." To which I said, "That's not true. You never told me." She then said, "Well I'm sorry if I didn't close the loop with you, but.." I told her that being mistakenly told by her that she had closed the loop with me was not particularly professional. I mentioned that it was hard to understand how I'd been eliminated from contention with before I ever had the chance to interview with the relevant manager. At this point she says something to the effect of, "Well you should have written me an email after the interviews saying you hadn't had the opportunity to meet that manager; we're really busy." To which I said, "Huh? We talked about this on the day of the interviews; you knew I was supposed to interview with them but never had the opportunity to do so." Conversation ended.

      Interview questions [1]

      Question 1

      "Map out the sales process" [interviewer hands me a white erase marker]
      Answer question
      2