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      Air France

      Part of Air France–KLM Group

      Is this your company?

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      Related searches: Air France reviews | Air France jobs | Air France salaries | Air France benefits
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      Customer Service Agent Interview

      May 3, 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Air France (New York, NY) in Jan 2013

      Interview

      I had to spend all day just waiting for my turn for face to face interview. First round is telephone screening, next is a logic and math test in group and then you are made to wait until your tuen for face to face.

      Interview questions [1]

      Question 1

      Why do you want to work for us?
      1 Answer

      Other Customer Service Agent interview reviews for Air France

      Customer Service Agent Interview

      Feb 23, 2017
      Anonymous interview candidate
      Wembley, England
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at Air France (Wembley, England) in Jan 2017

      Interview

      four tests : geography, accuracy, two formal/courtesy letters both in English and Spanish, computer test Geography was about matching cities/countries within the right continents, PC test was about flight departures/ arrivals and flight availability test and the two letters were an example about customers complaints and refunds on flight time changes

      Interview questions [1]

      Question 1

      scores were not good enough on all tests and being asked what thought it went wrong and particularly on which test
      Answer question

      Customer Service Agent Interview

      Jan 18, 2017
      Anonymous employee
      Nogent-sur-Marne
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Air France (Nogent-sur-Marne) in Feb 2016

      Interview

      En deux étapes Entretien assez difficile et déstabilisant Il faut etre très bon en anglais et dans une autre langue étrangère si possible Avoir une bonne présentation est primordiale

      Interview questions [1]

      Question 1

      Pourquoi voulez vous travailler au sein de cette compagnie aérienne ? Pourquoi vous et pas quelqu'un d'autre ?
      Answer question
      1

      Customer Service Agent Interview

      Nov 3, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Air France in Jul 2013

      Interview

      It was great. The interview in Boston actually made it seem like it was a nice place to work for. Basic questions. They showed interest, and tried to make the station seem good.

      Interview questions [1]

      Question 1

      Name a time you received constructive criticism, and how did you handle it?
      Answer question
      2

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