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      Customer Success Manager Interview

      Mar 3, 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at 360Connect

      Interview

      First a telephone screen with HR and then an in-person interview with the manager and the HR rep. From there there would have been an interview with higher-ups, but I didn't make it to that round.

      Interview questions [1]

      Question 1

      How would your friends describe you?
      Answer question
      avatar
      360Connect response
      2y
      Thank you for this feedback about the review process, we are grateful for your interest and wish you the best in your job search.

      Other Customer Success Manager interview reviews for 360Connect

      Customer Success Manager Interview

      Mar 8, 2024
      Anonymous interview candidate
      Austin, TX
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at 360Connect (Austin, TX) in Mar 2024

      Interview

      I recently went through the interview process with 360 Connect, and my overall experience was a mixed bag that prompted some thoughtful reflections on the company's alignment of expectations and budget considerations. The journey began with a friendly and insightful introductory call with Sandy, the HR recruiter. Sandy's transparency and genuine interest in getting to know me made for a refreshing conversation. She provided a clear overview of the company culture, the role's responsibilities, and the subsequent steps in the hiring process. This level of openness set a positive tone for the entire experience. However, a notable discrepancy emerged when it came to aligning the company's expectations with the budget. It became apparent that the requirements they sought in a candidate did not quite match the compensation offered. Living in Austin, where the cost of living can be high, and factoring in a commute three days a week, the offered pay fell short of what would be considered suitable for the circumstances. Despite this financial misalignment, I must commend Sandy for her honesty and transparency throughout the process. It is rare to encounter a recruiter who is so forthright about the challenges a candidate might face, and for that, I am grateful. Sandy's candor enabled me to make a well-informed decision about whether the opportunity was the right fit for me. In the end, I made the decision to rescind my candidacy. It became evident that I was grossly overqualified for the role, and out of respect for both my time and their time/company resources, it seemed the most prudent course of action.

      Interview questions [1]

      Question 1

      Experience walk through/Tell me about yourself Why 360 connect? Why did you leave your previous jobs? Typical interview stuff - Good luck!
      Answer question
      avatar
      360Connect response
      2y
      We appreciate you taking the time to share this thorough review of your interview experience. As a company, our culture is our priority and you experienced the honest, kind, and welcoming environment we pride ourselves on providing for our team members. Sandy in particular is a special member of our team we are grateful to have. We are also constantly evaluating the market to ensure we are aligned with the current salaries for positions and appreciate your feedback about our current position. We thank you again for this feedback and wish you the best.

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