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      Vivint

      Engaged employer

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      What is working from home like at Vivint?

      Vivint reviews

      Lack of growth

      Customer upgrades specialist
      Former employee
      Tampa, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours to balance work and home life.

      Cons

      Lack of growth within the company; no education incentives to further your education. Accountability and integrity between departments could be better when it comes to sales, mainly with the overseas teams scalping sales from the American team.

      Used to be better

      Technical support specialist
      Current employee
      Logan, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      Can work with you for schedule trades, work from home, often supportive managers

      Cons

      Frequent policy changes, pushing to make sales objectives when it used to be about customer care, job quality deteriorating, less able to help customers as time goes on, frustrating

      Good but not Great

      Smart home professional (technician)
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent if you can perform Company vehicle and phone and iPad work from home travel but home every day

      Cons

      Toxic and I mean toxic sales culture, always trying to bleed a turnip ever-changing policies to "optimize performance" Always feels like you're never good enough and you won't have a job for long

      Pretty easygoing

      Real time specialist
      Current employee
      Aurora, CO
      Recommend
      CEO approval
      Business outlook

      Pros

      - Flexible scheduling - decent pay - very inclusive of all -quick to address discrimination -work from home

      Cons

      - No performance raises - No Bonus in my role - Not enough room for advancement

      Great for Young folks

      Customer moves specialist
      Current employee
      Logan, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      -work from home -Cool facilities -meal voucher

      Cons

      no tuition reimbursement. A lot of talk about improvement but not a lot of action.

      Smart

      Quality assurance
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and flexible schedule

      Cons

      Poor communication and follow up

      Garbage pay

      Inbound sales representative
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The let me work from home.

      Cons

      The commission structure is garbage, and the base pay is worse.

      monitoring for vivint

      Monitor
      Current employee
      Houston, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      work from home monitoring alarms

      Cons

      pay was horrible for the work we did

      Vivint Tier 3 Technical Support Specialist

      Technical support specialist
      Current employee
      Raleigh, NC
      Recommend
      CEO approval
      Business outlook

      Pros

      Vivint is one of the best companies that helps you feel accomplished and taken care of. Minimal stress levels and you get to work from home too. You have the options to make extra money through upsell efforts through several avenues. They also are VERY open to helping you move to where you want to be at in the company.

      Cons

      Pay could be better but it's not bad for starting out.

      .

      Senior designer
      Current employee
      Provo, UT
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and hybrid

      Cons

      Only built around door to door sales

      2