What is the company culture like at SendBird?

Good culture with good benefits

No career progression as much and keep changing directions

Good company culture WFH and remote working

No product direction no sales pipeline

Good team Friendly colleagues Good work culture

Clueless upper management Frequent layoffs No revenue No vision or strategy Low morale Toxic politics

• Great teammates: You get to work with talented and driven colleagues, which makes for a strong learning and growth environment. • Flexible work culture: Remote-friendly, with flexible working hours and good work-life balance overall. • Global exposure: With teammates and customers across multiple countries, you naturally develop a global mindset and improve cross-cultural communication. • Modern tech stack: Opportunity to work on technically challenging problems using up-to-date infrastructure and tools. • Open communication: The company fosters a relatively flat hierarchy where sharing opinions is encouraged.

• Shifting priorities: Due to the startup nature, priorities can change frequently, leading to frequent context switching. • Decision-making process: In some teams, decision-making can be slow or unclear, and ownership isn’t always well defined. • Career path clarity: Some roles may lack clearly defined growth trajectories, which can be a challenge for long-term planning. • Timezone challenges: Working across multiple time zones sometimes means odd meeting hours and can be tiring. English communication is essential and can be a hurdle for some.

Friendly, supportive coworkers. Strong core chat API product, and the AI agent product is gaining real momentum. Excited to see what's ahead.

Direction changes constantly, hard to see anything through. The expectation is to always be available and running at full speed, which leads to burnout. Many decisions are made quickly in group settings without careful consideration of their impact. The 24/7 'always on' culture feels like a competition over who can grind the hardest. The hustle culture is worn like a badge of honor, even when it creates more problems than it solves. Chaos is normalized and even celebrated.

Friendly, supportive coworkers. Strong core chat API product, and the AI agent product is gaining real momentum. Excited to see what's ahead.

Direction changes constantly, hard to see anything through. The expectation is to always be available and running at full speed, which leads to burnout. Many decisions are made quickly in group settings without careful consideration of their impact. The 24/7 'always on' culture feels like a competition over who can grind the hardest. The hustle culture is worn like a badge of honor, even when it creates more problems than it solves. Chaos is normalized and even celebrated.

- Great culture & collaboration - Engineering support - Chat SDK is powerful - Management leadership is strong

- Product leadership in multiple directions through the years - Internal communication

-Amazing colleagues and team members -Healthiest work culture I've ever experienced: hands-off, non-micromanaging, and promoting individual work and accountability. -Lots of opportunities for growth and to expand the company's footprint.

The company's financial situation is concerning, and there are doubts about the company's long-term viability due to the numerous product pivots and lack of a clear vision. The lack of energy from employees is making it difficult to maintain high enthusiasm, especially in sales. Additionally, coordinating new product launches and announcements is challenging due to the different time zones.

Cool product, many very smart and talented employees, great for people who work well autonomously.

Many recent layoffs and good talent leaving the company. A few top customers have too much say in product priorities and vision. Culture took a huge hit in 2022 and never bounced back. Leadership in many departments weren’t strong people leaders, which led to a lack of accountability, very little coaching and career development, and nepotism. Expected to work evenings due to the lack of regional representation for most roles. Do your research and ask questions before committing to employment at Sendbird.

Good team Friendly colleagues Good work culture

Clueless upper management Frequent layoffs No revenue No vision or strategy Low morale Toxic politics