Pros
Working on the service desk, especially as an intern, presents a valuable opportunity to learn new systems, solve complex problems, and handle multiple tasks daily. This is a definite 'pro' because at Lazorpoint, a mid-market MSP, you'll be surrounded by inquisitive and self-motivated engineers who foster an environment for personal, technical, and professional growth
-Supportive team and relaxed office environment.
-Convenient downtown location.
-Regular team outings and socialization opportunities.
-Opportunity to learn and develop skills in many systems.
Cons
-Traffic can be rough if you're not located in Cleveland proper.
-Small company with big dreams means you're consistently working on something (or should be).
-Internship can feel like full-time minus the perks.