What is the company culture like at KYC360?

Client facing staff are enrolled on ICA qualification. Commission is attractive.

No stability in the business. CEO makes rash decisions every 6 months which derails the business. Talented professionals are hired out of long term tenures then sacked after few months without justification. Core leadership team have no previous SaaS experience, creating huge friction for seasoned professionals entering the business in having to adopt un-natural processes. Certain legacy staff are protected and seemingly immune to any disciplinary action, even when prolifically unprofessional and rude. Jersey team are seemingly untouchable, whereas London are highly dispensable. Creates a horribly divided culture and one of fear for job security, even for top performers. Blame culture. Minor frictions escalate quickly, with senior leadership looped in needlessly to resolve simple challenges. Sales are victimized for any and all post sale challenges and are blamed for all tech debt. Nobody advocates for sales, including Sales Leadership. There has never been strong Product Leadership or accountability in product. Roadmap is regularly hijacked, leaving committed deals exposed and leading to client dissatisfaction. Entire Marketing team quit and SDR team were fired in 2023. Sales expected to make their number with no support or strategy. Lots of infighting over inbound leads and territory. Draconian sales leadership. Experienced AEs are treated like Grads. Not a real tech start up. Nobody has shares = nobody has long term buy in to create something cool.

Great colleagues and brilliant products. Also, highly respected and revered leadership.

Lack of stability, transparency and operating in a fear culture. NO support at all and when you ask for support and guidance you are ghosted. Very male dominated environment. The leader often makes enormous company changes requiring new structures (another staff cull), and software implementations - and then within months does the very same thing again. He regularly hires 'amazing, best he's ever experienced' people and then sacks them within months.

Friendly and professional team. Huge industry knowledge and experience. Genuine desire to do good in the world. Growing - room for personal development. Reputation for quality and reliability. Not VC funded - in control of their own destiny. Management team do listen and try to make improvements. Great teamwork ethic - people pitch in to help each other. Great private healthcare provision. Flexibility on carrying annual leave over when needed.

Can be a lack of process at times. Usual challenges to be expected in a small business scale-up e.g. managing resources/communication across teams.

I've had the privilege of working at KYC360 since June 2022 and I've witnessed firsthand the incredible opportunities for growth and development. KYC360 fosters a culture that encourages employees to take on new challenges and reach their full potential. One of the aspects I appreciate most about KYC360 is the emphasis on sharing knowledge and knowing that there are ample resources available to help employees upskill and advance their careers. If you are looking for a company which offers a positive supportive environment you cannot go wrong with KYC360.

Expect company changes. If you like being part of a team who embrace change and adapting to new trends you are naturally positioning yourself for long-term success.

Client facing staff are enrolled on ICA qualification. Commission is attractive.

No stability in the business. CEO makes rash decisions every 6 months which derails the business. Talented professionals are hired out of long term tenures then sacked after few months without justification. Core leadership team have no previous SaaS experience, creating huge friction for seasoned professionals entering the business in having to adopt un-natural processes. Certain legacy staff are protected and seemingly immune to any disciplinary action, even when prolifically unprofessional and rude. Jersey team are seemingly untouchable, whereas London are highly dispensable. Creates a horribly divided culture and one of fear for job security, even for top performers. Blame culture. Minor frictions escalate quickly, with senior leadership looped in needlessly to resolve simple challenges. Sales are victimized for any and all post sale challenges and are blamed for all tech debt. Nobody advocates for sales, including Sales Leadership. There has never been strong Product Leadership or accountability in product. Roadmap is regularly hijacked, leaving committed deals exposed and leading to client dissatisfaction. Entire Marketing team quit and SDR team were fired in 2023. Sales expected to make their number with no support or strategy. Lots of infighting over inbound leads and territory. Draconian sales leadership. Experienced AEs are treated like Grads. Not a real tech start up. Nobody has shares = nobody has long term buy in to create something cool.

Great teamwork. Busy but empowering. Growth opportunities with a scale up

More opportunities to have team events.

Working with other professionals with career long experience in AML/Compliance, technology and customer management, we can learn lots from them. Variety of workload, meeting lots of customers and other stakeholders is great, always meeting new people at our customers. Able to make a difference and add value to our team and wider organisation, improving products and helping customers with queries, as suggestions for improvement are listened to and acted upon. Management team are open and supportive, they work well together, know what they are talking about and are really happy to support other teams when necessary. Open to learning from previous problems and deal with issues well, retros are used Colleagues from all teams work together well and help on issues as they come up. No one is afraid of hard work and extra effort when it's needed to help our customers. Better quality sales information is really helping. New team structure is working well. Friendly and supportive culture. Training and certification is encouraged. Exciting times to be part of the organisation as it starts to get bigger, never a dull moment!

Some processes aren't quite right yet, but are improving, we all contribute to the improvements which is good. Sometimes hard to not all being together but that's true wherever there is remote working.

Friendly and professional team. Huge industry knowledge and experience. Genuine desire to do good in the world. Growing - room for personal development. Reputation for quality and reliability. Not VC funded - in control of their own destiny. Management team do listen and try to make improvements. Great teamwork ethic - people pitch in to help each other. Great private healthcare provision. Flexibility on carrying annual leave over when needed.

Can be a lack of process at times. Usual challenges to be expected in a small business scale-up e.g. managing resources/communication across teams.