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      Iterable

      Engaged employer

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      What is the salary like at Iterable?

      Iterable reviews

      Great platform

      Implementation consultant
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great platform, pay is good

      Cons

      Onboarding needs improvement, heavy on CSAT

      3

      Great company, slow to promote

      Sales development representative (sdr)
      Current employee
      Denver, CO
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary, fair commissions, great company culture, great leadership, great managers

      Cons

      Internal promotions move very slowly, growth path inconsistent, SMB is a very challenging market segment for our product (AE's struggle to hit quota)

      Burn out central - run far away from Iterable

      Customer success
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some amazing people who work at this organization that care about their colleagues and customers. People Managers who have a long tenure truly live by the values that Iterable used to have. They have decent health benefits.

      Cons

      Buckle up because this is going to be long. -They've had several restructurings over the last two years that have severally cut back on much needed staff. -They refuse to back fill positions from employees that have quit, and then they spread out the work amongst remaining team members while still piling on new customers. This has led to SEVERE burn out across the organization and it's causing constant stress for people who are customer facing. Little do they realize and acknowledge that continual stress is DETRIMENTAL to employees physical and mental wellness. - The "values first" mindset are literally empty words at this point. Upper management, the board, and executives do not care about the people who are driving this company forward. They've continually cut back on benefits, which directly corresponds to a pay cut. They've also changed how they pay their employees based on geo location. Even then, their "pay" can't even be classified as a livable wage for the bay area and NYC. - We used to have balance days where we had the first Friday of the month off. It was a great way to help provide balance with work and personal life. Right before Christmas, they removed this benefit for our company. It's quite despicable to see a CEO deliver this kind of news as people are gearing up to spend time with their families for the holidays. - There are constant changes to internal processes, which are basically impossible to stay on top of at this point. - Upper Management and Executives have continued to pile on more work to their employees, while making KPI's and bonus options almost impossible to achieve at this point. It's directly impacted our availability to get paid our bonuses, which means they're getting to keep more money that we should be earning. Mind you, this is all in the name of "going IPO." The list of negatives grows daily at this point. Do not work for this company if you value you physical and mental health. The way they are operating is not sustainable long term.

      25

      Stagnant

      Solutions consultant
      Current employee
      San Francisco, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, excellent product, good pay

      Cons

      Recent benefit cuts in the last year, lack of 401k match, recent poor business performance

      6

      Mixed bag, but layoffs leave me worried

      Staff engineer
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      My team has a good work-life balance. I'm not sure about other teams. Good base salary Remote friendly

      Cons

      Layoffs were not handled well No 401k match

      22

      Good Company

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Proud employee culture Great pay A good number of good people

      Cons

      Lack of progression Avoids politics Limited HR impact

      avatar
      Iterable Response
      now
      Thanks so much for taking the time to share your review. It’s great to hear that you feel connected to our culture. I am personally committed to ensuring the People team is effective and has the resources to support every employee. Hearing specific feedback is how we ensure we focus on what matters most. If you’re open to it, I’d welcome the chance to connect privately and learn more about your perspective. -Jim Bartolomea CPCO

      Just Fine

      Customer success
      Current employee
      San Francisco, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      I trust my direct manager and think they are looking out for me. Remote-first Pay is decent

      Cons

      They've taken away almost all the benefits that attracted me to this company when I started. Getting promoted has been a long, grueling process. I don't trust upper management.

      19

      New company with new vision and values

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - New CEO and leadership show early signs of moving faster and better decision makers - Remote friendly culture - Competitive pay

      Cons

      - Average or below par team members get promotions all the time

      3
      avatar
      Iterable Response
      now
      Thanks for taking the time to share your feedback! It’s great to hear that the shift in our leadership and the focus on moving faster is resonating with you. We are committed to building a culture of high performance and ensuring our promotion processes are fair and objective. Our new leadership expectations are a big part of that, designed to give us a shared standard for what "great" looks like at Iterable. I also appreciate your advice on staying close to our customers; that focus is exactly what we mean when we talk about our core value of "running as one." Thanks again for being part of the team and for your honest perspective. -Jim Bartolomea, CPCO

      Getting Better - Transition from startup to established

      Business insights manager
      Current employee
      Denver, CO
      Recommend
      CEO approval
      Business outlook

      Pros

      Results only work environment - flexible schedule Competitive salary Developed tech stack Opportunity to do novel and impactful work

      Cons

      Information silos and lack of project ownership, often duplicative efforts Incoherent strategy, particularly operational alignment Stretched bandwidth - very small teams

      1

      Burn out central - run far away from Iterable

      Customer success
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some amazing people who work at this organization that care about their colleagues and customers. People Managers who have a long tenure truly live by the values that Iterable used to have. They have decent health benefits.

      Cons

      Buckle up because this is going to be long. -They've had several restructurings over the last two years that have severally cut back on much needed staff. -They refuse to back fill positions from employees that have quit, and then they spread out the work amongst remaining team members while still piling on new customers. This has led to SEVERE burn out across the organization and it's causing constant stress for people who are customer facing. Little do they realize and acknowledge that continual stress is DETRIMENTAL to employees physical and mental wellness. - The "values first" mindset are literally empty words at this point. Upper management, the board, and executives do not care about the people who are driving this company forward. They've continually cut back on benefits, which directly corresponds to a pay cut. They've also changed how they pay their employees based on geo location. Even then, their "pay" can't even be classified as a livable wage for the bay area and NYC. - We used to have balance days where we had the first Friday of the month off. It was a great way to help provide balance with work and personal life. Right before Christmas, they removed this benefit for our company. It's quite despicable to see a CEO deliver this kind of news as people are gearing up to spend time with their families for the holidays. - There are constant changes to internal processes, which are basically impossible to stay on top of at this point. - Upper Management and Executives have continued to pile on more work to their employees, while making KPI's and bonus options almost impossible to achieve at this point. It's directly impacted our availability to get paid our bonuses, which means they're getting to keep more money that we should be earning. Mind you, this is all in the name of "going IPO." The list of negatives grows daily at this point. Do not work for this company if you value you physical and mental health. The way they are operating is not sustainable long term.

      25