Pros
There are genuinely good people at GDS, especially among the junior sales staff who support each other through a challenging environment. You will learn how to make high-volume outbound calls, handle rejection, and stay composed under pressure — skills that can benefit you in future roles. The base salary is competitive, and some of the training sessions introduced over the past year were helpful when they were implemented consistently.
If you’re early in your career or at a point where you simply need a steady paycheck, this role can offer exposure to executive-level conversations, networking with senior Fortune 2000 leaders, and fast-paced outreach strategies. You also gain experience speaking confidently with high-level stakeholders, which is valuable in more structured sales environments. Overall, GDS can serve as a stepping stone for developing resilience, refining communication skills, and understanding the demands of a performance-driven role, even if it’s not a place to build a long-term career.
Cons
GDS positions itself as a strategic B2B “partnership matchmaker” that connects “project holders” with “solution partners,” but in reality it functions almost entirely as an events company. There are very few checks into whether the digital transformation projects being discussed are real or qualified, which leads to sponsors spending $50K+ for meetings that often produce little to no ROI.
All offices prioritize call volume over meaningful conversations, with KPIs that are unrealistic and disconnected from any proven path to success. Micromanagement is embedded deeply into the culture. Every employee is required to follow the exact same rigid daily schedule, printed on cards and monitored closely throughout the day — down to the timing of 15-minute breaks:
• 8:30–9:00 – Email
• 9:00–10:00 – Cold Calls
• 10:00–10:15 – Break
• 10:15–12:00 – Email & LinkedIn Outreach
• 12:00–1:00 – Lunch
• 1:00–2:00 – Training or Cold Calls
• 2:00–3:00 – Cold Calls
• 3:00–3:15 – Break
• 3:15–4:00 – Email & LinkedIn Outreach
• 4:00–5:00 – Prospecting
Leadership frequently changes direction abruptly and then reverts back to old habits, making new initiatives inconsistent and short-lived. One of the most surprising operational issues is the lack of meaningful Salesforce adoption. Despite having the CRM, the organization barely uses it. Reps are required to manage prospect lists, email outreach, LinkedIn campaigns, and call tracking through manually created Excel spreadsheets instead of using Salesforce for list building, sequencing, or reporting. This outdated workflow creates confusion, slows productivity, and often results in the same prospect being contacted multiple times in a single day by different reps.
Turnover is extremely high, and many new hires last only a few months. The KPIs are unrealistic, the product is difficult to sell, and the outreach messaging often feels misleading, which contributes to the company’s poor market reputation. Commission structures are unclear, and success relies more on luck than on repeatable sales processes. Morale is low, job security is always uncertain, and leadership shows very little interest in investing in genuine professional development or modernizing how the sales organization operates. Overall, the environment feels more like a call center running on a school-style timetable than a modern sales team.
