What is the company culture like at Fluent Commerce?

The people are mostly great and very helpful. The office is nice. Hybrid work.

Can’t trust leadership (particularly CEO). He always says something then makes actions to contradict this. Culture has really declined with rounds of redundancy (without warning we lost really great people who were integral to culture and diversity plus sadly people who were sole providers to their families, pregnant, in vulnerable positions). As a small company where c suite really know the employees it felt heartless) . It feels like a lot of people they kept were just because they have been with the company too long and is cheaper to make new people redundant or they are friends with execs. Leadership definitely have their favourites. Company and product vision is all over the place. Employees feel uneasy about what is next to come.

Good people, good culture and nice office

Meh work and not much driving featurs

Great product. Remote work option, you can move to Sydney if you lost long. They hire you fast, talk to you with a smily face.

Where do I even start? If you’re considering working here, do yourself a favour and don’t. Here’s a snapshot of my personal experience: 1. Leadership = Old Boys’ Club The top leaders are long-time friends from a previous company. Loyalty here isn’t earned, it’s inherited through friendships. They protect each other at all costs, even when it’s at the expense of the business or their team. 2. Revolving Door Culture Hiring and firing is treated like a hobby. Job security is non-existent, and people are let go on a whim. Don’t bother settling in, you might be gone before your email signature is set up. 3. Shockingly Incompetent Management Even senior leaders struggle with basic business communication. Emails full of grammar errors, poor articulation, and vague directions are the norm. It’s hard to believe these people are running anything. 4. Fake Credibility, Bought Praise To justify their international “business” trips, they beg for reviews from friends and relatives on social and professional platforms. It’s all about appearances, not performance. 5. Zero Growth for Outsiders Unless you’re part of the inner circle, don’t expect recognition or advancement. Talented people are blocked or pushed out if they don’t align with personal agendas. 6. Favoritism Runs Deep Forget meritocracy. If you’re in the inner circle, you get away with anything. They praise each other, cover for each other, and enjoy perks the rest of the team doesn’t even know exist. Bottom Line: Toxic culture, clueless leadership, and no future unless you’re part of their clique. If you value your career, sanity, or self-respect, look elsewhere.

Good culture and product and open communication

Growing pains for North America but as expected

- Really good engineers and some wonderful people here and there. - The company has made some smart business decisions that set it apart from competitors.

In my view, the company seems to be a bit stuck right now. High operational costs, a slow development pace, and a focus on smaller features over big, impactful improvements are holding it back. There’s also a bit of a disconnect in communication between different management levels, which sometimes leads to changes in direction that can feel inconsistent. I’ve noticed a few cases where decisions are made, only to be reversed later based on new priorities from CEO, which doesn’t always help with clarity or morale. Additionally, I've seen some mixed messages around certain company decisions that make it a bit hard to fully trust the organization’s direction. Overall, I wouldn’t call the company completely transparent or reliable right now. Still, if it achieves a bit more financial and strategic stability, it could be a decent place to join.

Great culture, awesome engineers. Minimal politics - promotes honest and constructive feedback. Supports and encourages self-driven career development.

C-level leadership seemed honest and very transparent most of the times ("we're doing good!") - until they made ~20% of the staff redundant basically overnight. Became a bit "rigid" with innovation and making new things actually happening.

Flexible work, great location, great ambitious,

Toxic work environment, Senior employees at KI tend to undermine the confidence of new juniors by subjecting them to excessive ridicule, displaying bias, and showing favoritism towards certain employees.

Solid culture. Good people. Not huge stress.

Playing a very tough market.

- Really good engineers and some wonderful people here and there. - The company has made some smart business decisions that set it apart from competitors.

In my view, the company seems to be a bit stuck right now. High operational costs, a slow development pace, and a focus on smaller features over big, impactful improvements are holding it back. There’s also a bit of a disconnect in communication between different management levels, which sometimes leads to changes in direction that can feel inconsistent. I’ve noticed a few cases where decisions are made, only to be reversed later based on new priorities from CEO, which doesn’t always help with clarity or morale. Additionally, I've seen some mixed messages around certain company decisions that make it a bit hard to fully trust the organization’s direction. Overall, I wouldn’t call the company completely transparent or reliable right now. Still, if it achieves a bit more financial and strategic stability, it could be a decent place to join.

Great product. Remote work option, you can move to Sydney if you lost long. They hire you fast, talk to you with a smily face.

Where do I even start? If you’re considering working here, do yourself a favour and don’t. Here’s a snapshot of my personal experience: 1. Leadership = Old Boys’ Club The top leaders are long-time friends from a previous company. Loyalty here isn’t earned, it’s inherited through friendships. They protect each other at all costs, even when it’s at the expense of the business or their team. 2. Revolving Door Culture Hiring and firing is treated like a hobby. Job security is non-existent, and people are let go on a whim. Don’t bother settling in, you might be gone before your email signature is set up. 3. Shockingly Incompetent Management Even senior leaders struggle with basic business communication. Emails full of grammar errors, poor articulation, and vague directions are the norm. It’s hard to believe these people are running anything. 4. Fake Credibility, Bought Praise To justify their international “business” trips, they beg for reviews from friends and relatives on social and professional platforms. It’s all about appearances, not performance. 5. Zero Growth for Outsiders Unless you’re part of the inner circle, don’t expect recognition or advancement. Talented people are blocked or pushed out if they don’t align with personal agendas. 6. Favoritism Runs Deep Forget meritocracy. If you’re in the inner circle, you get away with anything. They praise each other, cover for each other, and enjoy perks the rest of the team doesn’t even know exist. Bottom Line: Toxic culture, clueless leadership, and no future unless you’re part of their clique. If you value your career, sanity, or self-respect, look elsewhere.