Does Datadog reimburse for mileage?

They offer a comprehensive benefits package, including health insurance, wellness programs, and catered office lunches three times a week (but no 401k). The company's innovative products also provide valuable experience in the tech industry.

Despite the strong benefits, the company does not cover parking expenses, leading to additional personal costs. In-office attendance is monitored via IP addresses, but there is no accessible method for employees to track their own in-office days. The workload is often overwhelming, with too many accounts assigned, leading to burnout. There is a perception of favoritism within leadership, which affects team morale and advancement opportunities. Compensation is considered low relative to the demanding workload. Additionally, promotions are challenging to obtain, and managerial support is lacking. Notably, after submitting a disability accommodation request, I was let go, raising concerns about the company's commitment to supporting employees with disabilities.

The technical solutions team members are all helpful and willing to answer any your questions. The culture at Datadog was really great and inviting and the high energy and pace of working on top tier and cutting edge technologies. The product itself is amazing and the tools used to do your job are there such as numerous KB's, office hour type daily meetings for help with your customer ticket issues and weekly one on one with your direct manager. Great place to learn the support engineering model and expand your skills without any prior experience. Numerous perks and incentives (appears as eye candy to a engineer joining that industry) such as great full lunch meals and snacks and drinks of various kinds and paid health benefits and unlimited time off and fitness reimbursement are all great for making your time at the office enjoyable. Communication within the company is frank and frequent and informative which made you feel inclusive. Manager does have a genuine interest in your career but depends on how well your do your best each month - see cons.

Perks are great to make you feel that you are appreciated but keep on eye on how your manager and management perceive your work ethic if you do not meet your monthly goals. Company spends a lot on perks including full healthcare and unlimited timeoff. These perks may affect what your actualy market value salary could be working in a similar role with anther company competitor or not. Management focused too much on metrics and running analytics against your instead of actually investing in you and making your voice heard. Despite having numerous townhalls and open discussion sessions, workers were not listened to or given push back that things will eventually change if given enough time. Don't hold the metrics too high, they do not show the entire story of working as a support engineer. Allow for more time and don't try to reach a MTTR (mean tie to resolution) time when its not achievable or even feasible. Give enough time for onboarding and better plan embed and scheduled time off for leave of absence so that the manager you end up keeps going from one person to another in matter of months Promote people as they grow and allow them to take the risk in a new position and leave room for future promotions and positions as the company and team grows. Not all Support engineers want to be a developer. Foster a team that allows mobility and apply their strengths to benefit the whole team globally rather than have their next great idea dwindle. Restructure the Hack/Dev days to allow more time for learning and gaining insight to the Datadog product and allow time for industry certifications Hire more engineers that can help with the load when peak times come and adjust the metrics requirements accordingly when these peask and valley of voume support tickets come and go.

If you like being in the office, you will love it here. Great catered food, drinks and snacks in office. Awesome swag bag incl Bose headphones when you join.

Don’t join to sit at home and work remote. No business class travel even on stupidly long flights to Sydney, Singapore and Tokyo.

- Free lunch - Office with a nice view - Company sponsored dinner/unlimited alcohol at quarterly team events

Datadog was by far the worst professional experience of my career, and I still have PTSD from the level of toxicity and misery that is rampant here. Management is toxic and lazy — there’s no training, no real support, and it's blatantly clear they do not care about you or your growth. You're a number and at best, you'll experience micromanagement. Keep in mind that you will be encouraged to be "proactive" in your one on one's about "areas you'd like to grow" - this is not for coaching but a trap that will be used against you to demonstrate where you fall short even though it didn't come from management. You’ll be hounded about unrealistic KPI's but not given the proper tools or coaching to succeed. 95% of the role is aggressively outbounding a completely burned book of business with the most lack luster tools you can imagine (ie, they just got a tool to provide phone numbers - before, reps would pay ~$50/mo just to have access to a site to get phone numbers to prospect into). You’re expected to call 80+ people (from different numbers until someone answers I might add) and write them highly personalized emails (which will be criticized) - this is the minimum requirement for daily "supplementary" activity. Your schedule will constantly be interrupted with "Call Days" and disqualified accounts are recycled to another rep a week later - these toxic sales practices are why prospects hate you as soon as you say "Datadog". Hitting quota consistently is extremely rare (for context, the sales org has a few hundred reps and less than 40 hit their annual number across all verticals last year). Most reps don’t make it past 6-9 months, many get PIP’d during their ramp period, and you're considered a veteran if you stay longer than a year. The company promotes a “new logo bonus” for $500 deals (which only a handful of reps hit) but leaves out that reps will have to pay back these bonuses if usage doesn’t stick — some owe thousands back to the company. The culture is not only high-pressure, it’s unhealthy and demoralizing. There’s an unspoken expectation to stay late (despite working 10hr days already), show up early, come in 5x a week every time it's the EOQ and hang out at the downstairs bar after work if you want inbound leads or favor. Mental health struggles are rampant, and the bathrooms/downstairs offices are known places to go and cry from the stress. There are many reps who end up relying on stimulants/downers just to cope. “Unlimited PTO” is meaningless — you’ll be judged and lectured for using it. You’ll also be out ~$200/month for parking with no reimbursement, and company trips don’t cover basic expenses like food. Bottom line: Datadog might look shiny from the outside, but the culture is rotten. Read the reviews. Believe them. No job is worth sacrificing your wellbeing, and anyone considering Datadog deserves far better.