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      Cafe Rouge

      Part of The Big Table

      Engaged employer

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      How is management perceived at Cafe Rouge?

      Cafe Rouge reviews

      Crap

      Foh team member
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Any free food you get is nice

      Cons

      Very poor management, team leader frequently disappears and is tardy when present. Understaffed all the time. Very cramped workspace, kitchen is probably comparable to a mcdonalds in terms of size but it will feel half as big. Poor communication between team members. Frequently overbooked. Combined with understaffing, the work becomes stressful more often than not. But a more important note here is that it results in food regularly being given to the customer with poor presentation or Luke warm. I could go on forever about how miserable working here was but I’ll save you the headache.

      avatar
      Cafe Rouge Response
      now
      Thank you for taking the time to share your feedback following your experience with Café Rouge. We are sorry to read that your time with us did not meet the standards we aim to provide for our team members. Creating a supportive, well-organised and positive working environment is extremely important to us, and it is disappointing to hear that you experienced challenges with management support, staffing levels and communication. We take comments such as these seriously and use them to review our training, resourcing and operational practices to ensure our teams feel valued and set up to succeed. We are also concerned to hear your comments regarding food quality and presentation, as delivering a consistently high guest experience is a key priority. Your feedback will be shared with the relevant leadership teams so that any necessary improvements can be made. We genuinely appreciate you bringing these matters to our attention and wish you all the best in your future role. Kind regards, The People Team

      Avoid

      Waiting staff
      Former employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Only good thing is you get to keep tips even though you use your own tips as change for guests

      Cons

      Weird supervisor. Talks to minors about the most inappropriate things. Acts like a big child and makes everyone uncomfortable. So much gossip and favouritism. Food is frozen and heated and tastes freezer burned and gross. Angry chefs who scream despite the hardest part of their job being warming bread in a microwave after spitting chewed up food in their bare hands and not washing. Calls you in for shifts just to send you home again once you arrive. Avoid!!!

      avatar
      Cafe Rouge Response
      now
      Thanks for taking the time to leave a review. We would like to take the time understand your concerns. Please do email hradvice@bigtablegroup.com with further details

      Not a great place to work

      Shift supervisor
      Current employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food on shift, minimum pay

      Cons

      Rude staff, lazy management , unhygienic, very long hours with very little break

      avatar
      Cafe Rouge Response
      now
      Thank you for taking the time to leave this review, we're really saddened to read this and would really appreciate the opportunity to discuss this with you. Please do email hradvice@bigtablegroup.com

      Bad management outweighs any positives

      General manager
      Former employee
      Harborne, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Fine but not the best

      Cons

      Bad things like managers etc

      avatar
      Cafe Rouge Response
      now
      Thank you for taking the time to share your feedback regarding your experience at Cafe Rouge. We appreciate your honesty and are sorry to hear that aspects of the management experience outweighed the positives during your time with us. We recognise how important strong leadership and support are in creating a positive working environment, particularly in General Manager roles, and feedback like yours is valuable in helping us understand where improvements can be made. Thank you again for your contribution during your time with Cafe Rouge, and we wish you all the best for the future.

      Bullies

      Supervisor
      Former employee
      Highgate, South East England, England
      Recommend
      CEO approval
      Business outlook

      Pros

      None except free shift food

      Cons

      Bullying was considered normal. Pathetic manager

      avatar
      Cafe Rouge Response
      now
      Thank you for taking the time to leave a review and share your experience with us from a number of years ago. We genuinely appreciate all feedback as it helps us improve and grow as a company. We continually invest in the development of our teams and our leaders to support our employees and their career growth. We understand there is always room for improvement and remain committed to continuously seeking ways to create a better work environment for all our employees. Thank you once again for your feedback.

      work

      Waitress
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      good team flexible hours room to have more responsibilities

      Cons

      questionable management certain times of year (jan/sept) being very quiet meaning hours aren’t guaranteed favouritism

      avatar
      Cafe Rouge Response
      now
      Thank you for taking the time to leave us a review. Please do either speak to your Ops Manager or email hradvice@bigtablegroup.com to discuss the concerns that you may have.

      Overworked

      Waitress
      Current employee
      Cheltenham, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Good tips, and young staff

      Cons

      boss was difficult to work with, long hours

      avatar
      Cafe Rouge Response
      now
      Thank you for sharing your feedback and for being part of Café Rouge. We’re pleased to hear you’ve enjoyed aspects of the role such as the team environment and tips, as creating a positive and rewarding place to work is important to us. At the same time, we’re sorry to read that your experience with management support and working hours has been challenging. We recognise how important effective leadership and a healthy work–life balance are, and we continue to focus on supporting our managers and reviewing rotas to ensure our teams feel valued and supported. Your feedback is appreciated and will be shared with the relevant teams as part of our ongoing efforts to improve the colleague experience. Thank you again for taking the time to share your thoughts, and we hope your time with us continues to develop positively. Kind regards, The People Team