Pros
flexible hours fastpace a lot of leads
Cons
My experience working at CYM was honestly awful. They pay new leasing agents next to nothing hourly, which already makes it hard to stay motivated. On top of that, the training process was bizarre, we were expected to read off “scripts” like robots, which felt so unnatural when working with prospects. Some of their rules felt completely off, even to the point where I questioned whether they were violating fair housing laws. For example, we were not allowed to take family leads unless you were a “senior agent.” That was one of the strangest dynamics I’ve ever seen in property management and it created an incredibly toxic and unfair work environment. The company culture was full of micromanaging and favoritism. They constantly relied on college interns as cheap, free labor. If you’re looking for a professional, supportive company with clear policies and fair pay, this is NOT the place. The environment is disorganized, strange, and honestly exploitative.