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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      Good pay, excellent discounts, nice environment. - Massage Therapist Ritz-Carlton Employee Review

      4.0
      Sep 9, 2010
      Massage therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      The hotel discounts are awesome! $50 rooms at Ritz-Carlton and even cheaper at Marriott. Very wonderful work environment in the spa at the beach resort. Friendly co-workers. High prestige customers.

      Cons

      Lousy food in the employee cafeteria Management overly critical and low on communication skills Sometimes snobby guests can be rude

      Explore other reviews about Ritz-Carlton

      5.0
      May 28, 2026
      Guest service expert
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great pay - Fun environment - Free meals

      Cons

      - Lots of walking - Can get hot

      1.0
      Jun 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits for retirement, and hotel discounts.

      Cons

      The GM creates a toxic work environment. HR didn’t respond to emails, and couldn’t handle the workload. The accountants think they’re the best thing since sliced bread and only ever send nasty emails to other staff members. Favoritism is frequently, and blatantly displayed.

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