Does Residence Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Residence Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Residence Inn. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Residence Inn?

42% of Residence Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Residence Inn 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Residence Inn?

Front Desk Agent (74) , Front Desk Receptionist (35) , Night Auditor (24) , Housekeeper (21) , Night Auditor/Front Desk Agent (18) , Guest Service Agent (11) , Front Desk Associate (10) , Operations Manager (9) , Guest Service Representative (8) , Sales Coordinator (8) , Assistant General Manager (7) , Breakfast Attendant (7) , Front Desk (7) , Front Desk Supervisor (7) , General Manager (7)

What are the pros of working at Residence Inn according to real employee reviews?

"Good benefits and very easy going people" ((in 21 reviews)); "Coworkers were great and are helpful" ((in 14 reviews)); "Great people to work with!" ((in 13 reviews)); "Great team and excellent management" ((in 9 reviews)); "Good work environment" ((in 8 reviews))

What are the cons of working at Residence Inn according to real employee reviews?

"Low pay and dealing with guests can sometimes be a nightmare." ((in 36 reviews)); "Poor management, push to get memberships, deal with difficult guests for long periods of time" ((in 36 reviews)); "Poor leadership" ((in 5 reviews)); "Growth opportunities." ((in 3 reviews)); "The salary is crap with no benefits, and little to no chance of advancement" ((in 3 reviews))

What are the top reviewed Residence Inn locations?

Calgary , Mississauga , Toronto , London , Regina , Markham , Whitby , Etobicoke , Halifax , Montreal

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Residence Inn

Part of Marriott International

Residence Inn Reviews

3.3

42% would recommend to a friend

(439 total reviews)

Jun Luna

43% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity and inclusion

2.9

Culture and values

2.9

Senior management

2.8

Work/Life balance

2.7

Career opportunities

2.6

Compensation and benefits

Residence Inn has an employee rating of 3.3 out of 5 stars, based on 439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Residence Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

439 reviews

5.0

Aug 30, 2024

Great place to work

Guest services agent

Recommend

CEO approval

Business outlook

Pros

Great place to work. Amazing team

Cons

Shifts are modified depending on demand

5.0

Apr 18, 2024

Review

Housekeeping supervisor

Recommend

CEO approval

Business outlook

Pros

Nice people, coffee provided, staff parties,

Cons

Long hours of work, small recognition

5.0

Mar 7, 2024

Awesome place to work!

Guest services agent

Recommend

CEO approval

Business outlook

Pros

Work-life balance. Positive team dynamic Professional growth

Cons

No cons really, it would be nice have meals included however, they do provide a spacious eating area with a refrigerator and microwave and more.

Viewing 1 - 3 of 439 Reviews

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Jobs at Residence Inn

Housekeeper - full time/ Par time