PartsBase Reviews

2.5

39% would recommend to a friend

(212 total reviews)

Robert A. Hammond

31% approve of CEO

39% positive business outlook

PartsBase has an employee rating of 2.5 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PartsBase employee rating is 33% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

212 reviews
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Many of the negative reviews I’ve read on Glassdoor do not reflect my experience. I’ve never felt monitored or spied on, and no one has ever pressured employees to leave reviews. My manager is the best I’ve worked with, and the other managers I’ve met have been equally supportive and professional. The onboarding process is excellent. The company gives you the time and training needed to understand the business, the market, and the sales approach. Whenever I needed help, I received it. I’ve never felt alone and have always found support from both managers and colleagues. This is a demanding job, but the company genuinely invests in helping people improve and succeed. Like any remote company, there are tools to ensure accountability, but they are not used to constantly monitor employees. The expectation is simple: if you’re working remotely, you’re expected to work and deliver results. Overall, I’ve had a very positive experience and am genuinely happy to be part of the company.

Cons

One area where the onboarding process could be improved is training on internal systems and day-to-day operational tasks. The company does an excellent job teaching the market, the sales process, how to run demos, handle calls, and close deals. However, I believe more time could be dedicated to practical training on internal tools and procedures, such as sending contracts, opening accounts, and navigating the company’s internal software.

5.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

I joined PartsBase two years ago as a Sales Representative (SDR) and was promoted within a year. Before joining, I had read some Glassdoor reviews and was a bit concerned, as we know how former employees or unhappy people can sometimes affect a company’s image unfairly. After two years here, I can confidently say that meritocracy is real: if you do your part and follow the process, you can grow and earn well. The company pays well, has strong leadership, and I am very satisfied. During my time here, I’ve had the opportunity to work with three different managers. My first manager taught me general aviation knowledge and foundational principles. Later, I worked with an excellent sales director who set very clear goals, and now I have a manager who supports me in all sales processes — we have a fantastic working synergy.

Cons

The company has seen a lot of turnover, but often it’s because some people struggle to adapt to our internal systems. We use our own CRM (not Salesforce), clock in and out, and track productivity with software. For me, this structure is helpful and not an issue! Our computer block after work hours avoiding to complete extra tasks but for work & life balance is very great!

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PartsBase Response
1mo
Thank you for sharing such a thoughtful and detailed review. We truly appreciate you taking the time to reflect on your experience. It’s great to hear that your growth at PartsBase—from SDR to International Account Executive—has been meaningful and that you’ve felt supported by your managers along the way. Creating a merit-based environment where performance and consistency lead to real career progression is something we’re very intentional about, so it’s encouraging to see that reflected in your journey. We also appreciate your perspective on structure and systems. While we understand that our approach isn’t for everyone, it’s designed to create clarity, accountability, and ultimately support both performance and work-life balance. Your feedback around marketing investment is well noted—there’s definitely opportunity there, and it’s an area we’re continuing to evolve as we scale. Thanks again for your contribution and for being part of the team!
5.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

Part space is a super great company with great culture. They’re innovative and are not afraid to step outside of the box. Upper leadership is very understanding, flexible and open to hearing new ideas. I truly love working here!

Cons

None come to mind really!

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PartsBase Response
4mo
Thank you so much for this, truly. Hearing that you feel supported by leadership, empowered to bring new ideas to the table, and connected to the culture means a lot to us. We work hard to create an environment where people can think differently, take smart risks, and feel genuinely heard, so it’s incredibly validating to see that reflected in your experience. We’re grateful for the energy and perspective you bring to the team. Feedback like this reminds us why the work is worth it and also sets the bar for us to keep raising the standard.
Viewing 1 - 3 of 212 Reviews

Glassdoor has 217 PartsBase reviews submitted anonymously by PartsBase employees. Read employee reviews and ratings on Glassdoor to decide if PartsBase is right for you.