Does Paper Source pay their employees well?

According to anonymously submitted Glassdoor reviews, Paper Source employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Paper Source. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Paper Source?

67% of Paper Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paper Source 4.0 out of 5 for work life balance, 3.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Paper Source?

Sales Associate (118) , Customer Service Associate (60) , Key Holder (42) , Store Manager (39) , Sales Lead (27) , Shift Supervisor (24) , Keyholder (23) , Retail Sales Associate (23) , CSA - Customer Service Associate (22) , Assistant Store Manager (14) , Assistant Manager (13) , Customer Sales Associate (12) , Customer Service Representative (10) , Seasonal Sales Associate (10) , Sales Associate/Key Holder (9)

What are the pros of working at Paper Source according to real employee reviews?

"Great coworkers and the vibe & atmosphere of the store is awesome" ((in 58 reviews)); "Great people to work with and is flexible with scheduling" ((in 49 reviews)); "Great and flexible hours." ((in 22 reviews)); "The team here is great and you get to craft and get paid for it." ((in 21 reviews)); "safe and fun work environment." ((in 17 reviews))

What are the cons of working at Paper Source according to real employee reviews?

"Managers get stuck covering over small staff for low pay district manger very poor people person" ((in 77 reviews)); "Poor management; they over" ((in 48 reviews)); "Perky and loud does NOT a great manager make." ((in 38 reviews)); "Upper management was hard to reach and changed their minds so often you couldn’t keep up" ((in 23 reviews)); "No benefits for part time" ((in 18 reviews))

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Paper Source

Paper Source Reviews

3.7

67% would recommend to a friend

(745 total reviews)

James Daunt

48% approve of CEO

35% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity and inclusion

3.7

Culture and values

3.3

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Paper Source has an employee rating of 3.7 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paper Source employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

745 reviews

5.0

Jun 23, 2026

Nice environment. Low pay

Shift lead

Recommend

CEO approval

Business outlook

Pros

Positive environment. Easy job overall

Cons

Very slow sometimes, low sales except for the holiday season. Typical low retail pay

5.0

Feb 5, 2026

Loved every minute!

Sales associate

Recommend

CEO approval

Business outlook

Pros

Wonderful discount and great coworkers and managers! I worked there for a short amount of time before accepting a corporate role.

Cons

Nothing I can think of, managers were great!

5.0

Jan 26, 2026

Great

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Warm atmosphere/team - Interesting products - Relatively easy onboarding

Cons

Wish I could get more hours

Viewing 1 - 3 of 745 Reviews

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Jobs at Paper Source