Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 186 reviews)); "Great place for customer service exp, delicious coffee, free coffee, possibility of expansions" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 48 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 35 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso redundancy and their outlook for job security at Nespresso in 2026.

Nespresso Reviews

3.8

74% would recommend to a friend

(1,867 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 27, 2026

Great work environment but salary needs improvement

Team lead

Recommend

CEO approval

Business outlook

Pros

Excellent work environment Recognition based on performance

Cons

Salary not up to the range

Nespresso Response

2d

Hello colleague, Thank you for taking the time to share your insights on working at our company. It is pleasant to read you recognize our efforts in creating a supportive environment where everyone is cherished. Regarding the drawbacks you brought to our attention, we understand the importance of salary for employee motivation. At Nespresso, we appreciate the effort of our people and regularly review our compensation structure to ensure that it remains competitive within the market. Your feedback is valuable to us, as we constantly seek to improve. You are always welcome to reach out to your local HR team to share further your concerns. Wishing you much success in your journey with us. Thank you.

5.0

Mar 13, 2026

Great experience

Receiving/stock specialist

Recommend

CEO approval

Business outlook

Pros

Comfortable working environment, manageable workload, understanding and cooperative management, great coworkers, free coffee.

Cons

Early start (8am), managing inventory can be tricky with limited space, and it can get overwhelming during busy moments if multitasking is an issue.

Nespresso Response

2mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We are pleased to hear that you enjoyed the comfortable environment and found the workload manageable. It is also delightful to read you appreciated your coworkers and different perks we provide our people with. We appreciate your insights about the early start time and the challenges of managing inventory. Your feedback is valuable as we continue to enhance our processes and ensure that our team members have the necessary support during busy periods. We wish you all the best in your future endeavors! Thank you

5.0

Mar 9, 2026

Great

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great team and environment to work in

Cons

it does not have any

Nespresso Response

2mo

Hello colleague, Thank you for sharing such a positive review. It is our pleasure to read that your experience at Nespresso is positive, and that you enjoy working with your team. We put a lot of effort into creating a welcoming atmosphere where everyone can thrive and succeed. Thank you for such an encouraging feedback. If you have any additional details or suggestions you would like to share, please don’t hesitate to contact your HR or management team. Wishing you all the best in your journey with us. Thank you.

Viewing 1 - 3 of 1,867 Reviews

Jobs at Nespresso

Stock Specialist (Part-Time) - Sherway Gardens

Coffee Specialist (Part-Time) - Southgate

Full Time Coffee Bard (Barista) - Oakridge

Coffee Bard (Barista) - Markville

Coffee Specialist (Part-Time) - Yorkdale

Nespresso

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Great work environment but salary needs improvement

Great experience

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