LoyaltyOne Reviews | Glassdoor.ca

LoyaltyOne Reviews

Updated 17 August, 2018
188 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
LoyaltyOne President and CEO Bryan A. Pearson
Bryan A. Pearson
106 Ratings

188 Employee Reviews

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Pros
Cons
  • "AIR MILES brand is being revitalized but many people still have negative image of the brand in their mind" (in 10 reviews)

  • "very little data-driven decision making, it's mostly gut feeling and whatever will keep upper management happy" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    "Amazing environment for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time

    Pros

    -work life balance
    -progressive thinking teams
    -cross functional departments

    Cons

    -nothing negative at the moment


  2. "Cloud enginner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Engineer
    Former Employee - Cloud Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LoyaltyOne full-time (More than a year)

    Pros

    Awesome culture. Best people to work with and cool office.

    Cons

    Nothing as such I can think of.

    Advice to Management

    Keep trusting people as you do today.

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time

    Pros

    Great office (Toronto)
    Subsidized lunch
    Flexable WFH policy
    Summer hours

    Cons

    None at the moment, been here for only 3 months.


  4. Helpful (1)

    "Excellent company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Manager in Montreal, QC
    Current Employee - Analytics Manager in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (More than 5 years)

    Pros

    Great benefits! There is opportunity to keep learning: budget is available. Great company culture and many fun events.

    Cons

    There is little growth potential for skilled individuals who do not wish to manage a team. The only true growth potential is for individuals becoming team leaders and building relationships. Playing politics, sometimes in detriment of excellence, is a required asset to grow your career within the company.


  5. "One of the best companies ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Ambassador Support(Bilingual) in Mississauga, ON
    Current Employee - Member Ambassador Support(Bilingual) in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (Less than a year)

    Pros

    Great environment to work, good benefits, flexible schedule with many option to suit personal needs, A lot of growth, amazing and fun events, able to work from home after 6 months

    Cons

    Coaching sessions can be a little tough, need to work two Saturdays a month on a rotational basis.

    Advice to Management

    Keep up the goodwork


  6. "Desktop Support Coop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing team, great responsibility

    Cons

    Annoyed associates when support takes long


  7. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at LoyaltyOne full-time

    Pros

    Friendly work environment with good people

    Cons

    Needs to be able to adapt

  8. "Client Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (More than 5 years)

    Pros

    Amazing Culture, great work environment + office space, promotes work/life balance

    Cons

    Company's long term road map is not clear

    Advice to Management

    Do a better job at retaining top talent - promote from within & reward those who are loyal to the company


  9. Helpful (3)

    "Very bad management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LoyaltyOne full-time (More than 10 years)

    Pros

    Nice office. Gym. Bistro. Work at home.

    Cons

    Bad location. Hostile work environment.
    Politics in all departments.

    Advice to Management

    Do you have any idea what's going on.
    I suggest that ask employees to speak up the truth and guarantee no one will loose therir job for speaking Truth.


  10. "collector relations"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LoyaltyOne full-time (More than 10 years)

    Pros

    I get to work at home

    Cons

    all based on numbers


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