LoyaltyOne Reviews | Glassdoor.ca

LoyaltyOne Reviews

Updated 3 May, 2018
182 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
LoyaltyOne President and CEO Bryan A. Pearson
Bryan A. Pearson
100 Ratings

182 Employee Reviews

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Pros
Cons
  • AIR MILES brand is being revitalized but many people still have negative image of the brand in their mind (in 11 reviews)

  • very little data-driven decision making, it's mostly gut feeling and whatever will keep upper management happy (in 7 reviews)

More Pros and Cons

  1. "CSSA/TS/RCG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON
    Current Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (Less than a year)

    Pros

    Great company to work at; managers,co-workers and environment is amazing; everyone is helpful.

    Cons

    Sometimes it get so busy that you need to take a breath between calls.

    Advice to Management

    Keep doing what you are doing !


  2. "Client Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (More than 5 years)

    Pros

    Amazing Culture, great work environment + office space, promotes work/life balance

    Cons

    Company's long term road map is not clear

    Advice to Management

    Do a better job at retaining top talent - promote from within & reward those who are loyal to the company

  3. Helpful (2)

    "Very bad management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LoyaltyOne full-time (More than 10 years)

    Pros

    Nice office. Gym. Bistro. Work at home.

    Cons

    Bad location. Hostile work environment.
    Politics in all departments.

    Advice to Management

    Do you have any idea what's going on.
    I suggest that ask employees to speak up the truth and guarantee no one will loose therir job for speaking Truth.


  4. "collector relations"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LoyaltyOne full-time (More than 10 years)

    Pros

    I get to work at home

    Cons

    all based on numbers


  5. "Amazing environment for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time

    Pros

    -work life balance
    -progressive thinking teams
    -cross functional departments

    Cons

    -nothing negative at the moment


  6. Helpful (1)

    "Sr. Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at LoyaltyOne full-time

    Pros

    Great people, great office and location, open to change

    Cons

    no growth opportunities, not compensated accordingly to workload .


  7. Helpful (1)

    "Assosiate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LoyaltyOne full-time

    Pros

    Fair compensation, great team and company culture

    Cons

    Professional level of management, favoritism

  8. Helpful (2)

    "DATA SCIENTIST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in Toronto, ON
    Current Employee - Data Scientist in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne (More than a year)

    Pros

    great benefits / friendly environnement

    Cons

    high turnover especially in marketing department


  9. Helpful (1)

    "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LoyaltyOne full-time

    Pros

    Decent benefits, good culture, good work life balance

    Cons

    Too much loyalty to long time employees who have become totally ineffective

    Advice to Management

    Find a place for good people


  10. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (More than 5 years)

    Pros

    Work with people that help each other succeed.

    Cons

    Silos but starting to break down due to cross functional work streams.

    Advice to Management

    Focus on why and how work gets done rather than what work gets done.


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