LoyaltyOne Reviews | Glassdoor.ca

LoyaltyOne Reviews

Updated 4 December, 2018
202 reviews

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3.2
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LoyaltyOne President and CEO Bryan A. Pearson
Bryan A. Pearson
112 Ratings

Employee Reviews

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Pros
Cons
  • "AIR MILES brand is being revitalized but many people still have negative image of the brand in their mind" (in 12 reviews)

  • "Large Employee turnover, Hard to maintain work-life balance sometimes" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Amazing environment for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time

    Pros

    -work life balance
    -progressive thinking teams
    -cross functional departments

    Cons

    -nothing negative at the moment


  2. "Cloud enginner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Engineer
    Former Employee - Cloud Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LoyaltyOne full-time (More than a year)

    Pros

    Awesome culture. Best people to work with and cool office.

    Cons

    Nothing as such I can think of.

    Advice to Management

    Keep trusting people as you do today.

  3. "Awesome work, Awesome facility and awesome Focus on developing associates and focusing on fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (Less than a year)

    Pros

    The work
    The facility
    The people
    The promise of passion
    Awesomeness

    Cons

    Wish it was closer to my home but you can’t have everything

    Advice to Management

    Continue to support the amazing values of the business with your staff and encourage them to take part in the events that the company hosts. These events are one of the big reasons this company is so awesome


  4. Helpful (1)

    "AVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LoyaltyOne full-time

    Pros

    Terrific attention to culture and growth

    Cons

    Very clique-filled at the top


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at LoyaltyOne (More than 3 years)

    Pros

    Good culture for most part and good corporate citizen.

    Cons

    Made some recent questionable senior leadership hires


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst
    Recommends
    No opinion of CEO

    I worked at LoyaltyOne full-time (More than 3 years)

    Pros

    - great company culture
    - work life balance
    - nice office
    - awesome team

    Cons

    - relatively low paid
    - lack of career development


  7. Helpful (3)

    "Great culture, terrible politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at LoyaltyOne full-time

    Pros

    - Great Culture
    - Development opportunities available if interested
    - Focus on Corporate Social Responsibility
    - Workplace was strategically designed with a variety of work spaces and best in class technology which enables associates to do their best work

    Cons

    - Politics
    - Favourtism
    - Leaders preach company values but don’t live them out

    Advice to Management

    Eliminate the toxic leaders

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Toronto, ON
    Current Employee - Specialist in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time (More than a year)

    Pros

    Great work life balance, culture, and ability to take on new and exciting tasks

    Cons

    Direction from management is often not clear. Lack of ownership to drive tasks to completion is frustrating at times.


  9. Helpful (3)

    "Great Corporate Culture! VERY Poor Management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LoyaltyOne full-time (More than 3 years)

    Pros

    Great corporate culture, great perks and great benefits, great work life balance, beautiful office, fun events, great onsite cafeteria, free transportation from Union Station.

    Cons

    Poor management (Management always argued with each other), they prefer contractors over full time employees, Very high turnover - revolving door

    Advice to Management

    give your employees opportunity to move into different departments!


  10. Helpful (3)

    "Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead IOS Developer in Toronto, ON
    Former Employee - Lead IOS Developer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LoyaltyOne full-time (More than a year)

    Pros

    Ability to learn new technologies

    Cons

    No career growth, as there are too many people who are “next in line”, although are underachieving nobodies!!!

    Advice to Management

    Fire all scrum masters, empower developers to actually self organize!!!