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      Lakeside Software

      Engaged employer

      Lakeside Software Reviews

      3.2

      51% would recommend to a friend

      (84 total reviews)

      Mike Schumacher

      44% approve of CEO

      52% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.2

      Diversity and inclusion

      3.1

      Culture and values

      2.9

      Senior management

      2.9

      Career opportunities

      Lakeside Software has an employee rating of 3.2 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lakeside Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      84 reviews
      5.0
      Mar 24, 2025

      Lakseside Software: A great place to work

      Technical services engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I had been a customer of Lakeside Software from 2013-2021 before joining their ranks as a full time employee in March of 2021. The SysTrack software is second to none when it comes to monitoring systems (Windows PC, Mac Linux) on both physical sytems. As a Lakeside employee, I found that the work/life balance is second to none, the company treats employee like a large family. and everyone collaborates and supports each other. In short, the work experience is extremely satisfying.

      Cons

      The software is complex, and can be a bit daunting because of the massive amount of data it collects. But, their support you'll receive is amazing as their Customer Success and Support Engineers are highly skilled and always willing to lend a hand.

      avatar
      Lakeside Software Response
      1y
      Thank you for your encouraging review. We're glad to hear that our software continues to stand out and that our inclusive and flexible work environment has positively impacted your experience and life beyond Lakeside. We value your unique perspective as a former customer and now employee, and we appreciate your honest feedback on the software’s complexity, as well as your kind words about our Customer Success and Support team. You—and your teammates—truly embody our customer-centric mentality, and we're lucky to have you at the Lake.
      5.0
      Mar 17, 2025

      Great Company That Values Innovation and Customer Success

      Director of technical services
      Recommend
      CEO approval
      Business outlook

      Pros

      * Customer-First Culture – The company truly prioritizes customer success, ensuring that support teams have the tools and resources to deliver exceptional service. * Cutting-Edge Technology – Working with a highly innovative product means we’re always learning and evolving. * Collaborative Environment – Cross-functional teamwork between multiple teams leads to continuous improvements. * Career Growth & Development – Leadership invests in employee development through mentorship, training programs, and career progression opportunities. * Work-Life Balance – The company values employee well-being with flexible work arrangements and a great culture of mutual respect.

      Cons

      * Fast-Paced Environment – Scaling comes with its challenges, and processes need continuous refinement. However, leadership is proactive in addressing gaps.

      avatar
      Lakeside Software Response
      1y
      Lakesider, Thank you for your thoughtful feedback—and for your long-standing contributions at the Lake. It’s encouraging to hear that our customer-first culture, innovative tech, collaborative spirit, and commitment to employee development and work-life balance continue to be felt and appreciated across the team. You're absolutely right that scaling brings its challenges, and we appreciate your recognition of our leadership’s proactive approach. We also share your sentiment about AI. As an AI-first company, we proudly leverage AI to enhance productivity while always keeping our people at the heart of what we do. Suzie Anthony, Chief People Officer
      5.0
      Feb 27, 2025

      Exciting and dynamic software company

      Lead solutions architect
      Recommend
      CEO approval
      Business outlook

      Pros

      Lakeside is a typical high-growth, dynamic, yet exciting company to work for. As we these type of orgs there is a lot of change, but that provides lots of opportunities to grow and develop, never boring, always something new around the corner which makes it interesting and exciting.

      Cons

      As with all dynamic organisations, some people can struggle with the constant change, however for other people this can be a positive and exciting motivator.

      avatar
      Lakeside Software Response
      1y
      Thank you for your review, and congratulations on your 10 years with us! We’re glad Lake Life suits you. As you mentioned, change is constant in companies like ours. While this pace may not suit everyone, it offers exciting opportunities and fosters continued growth for those who thrive in dynamic environments. We appreciate your constructive feedback. In 2025, we’ve shared clear goals across all levels of the organization, not just at the executive level, to provide greater clarity around our vision. We’re committed to transparency and ensuring everyone understands the direction we’re heading. -Suzie Anthony, Chief People Officer
      Viewing 1 - 3 of 84 Reviews
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      ReviewsLakeside Software reviews

      Glassdoor has 91 Lakeside Software reviews submitted anonymously by Lakeside Software employees. Read employee reviews and ratings on Glassdoor to decide if Lakeside Software is right for you.