Question 1

Does Icon pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Icon employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Icon. This rating has improved by 5% over the last 12 months.

Question 2

How satisfied are employees working at Icon?

Accepted Answer

62% of Icon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Icon 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Icon?

Accepted Answer

Project Manager (53), CRA I (15), Service Manager (13), Clinical Research Associate (9), Account Manager (8), Senior CRA (8), Clinical Trial Manager (7), Clinical Trial Assistant (CTA) (5), Manager (5), Software Engineer (5), Construction Superintendent (4), Project Associate (4), Site Management Associate I (4), Supervisor (4), CRA (3)

Question 4

What are the pros of working at Icon according to real employee reviews?

Accepted Answer

"Benefits is great include flex benefit" ((in 27 reviews)); "All the people below the director level are great and know what they're doing." ((in 19 reviews)); "Great Culture and Work Environment" ((in 13 reviews)); "Nice team and very helpful" ((in 9 reviews)); "Everyone has been extremely helpful, friendly, and welcoming." ((in 7 reviews))

Question 5

What are the cons of working at Icon according to real employee reviews?

Accepted Answer

"Low pay and no bonuses at the end of the year" ((in 18 reviews)); "No work / life balance" ((in 16 reviews)); "Poor management, poor salesmen who sell a product cheap and then management expects higher margins to be made up out of thin air." ((in 15 reviews)); "1) Training does not exist." ((in 11 reviews)); "No bonus" ((in 6 reviews))

Question 6

What are employees saying about Icon redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Icon redundancy and their outlook for job security at Icon in 2026.

Question 7

What are the top reviewed Icon locations?

Accepted Answer

Toronto, Markham, Montreal

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