Welcoming culture - Operations Manager Uphold Employee Review

Free Lunch Nice office Unlimited sick days and PTO

I worked in the FIU team and unfortunately had a very negative experience with the workplace culture. While the role itself had learning opportunities, the behavior of certain senior staff members was deeply disappointing. During the company Christmas party, the MRLO and other staff members openly mocked me in front of colleagues. What should have been a team-building and celebratory event turned into an uncomfortable and humiliating experience. There was a clear lack of professionalism and basic respect. A healthy workplace depends on leadership setting the tone. When senior team members engage in this kind of behavior, it creates an environment where employees feel unsupported and undervalued. It significantly impacted my morale and overall perception of the company. I would strongly encourage leadership to reflect on how workplace culture is being shaped, particularly within FIU, and ensure that all employees are treated with dignity and respect.

Uphold genuinely prioritizes its employees and fosters a culture where people feel supported, valued, and empowered to grow. There are ongoing opportunities to learn new skills and take on meaningful challenges, paired with clear and transparent communication across all levels of the organization. Senior leadership is highly accessible, engaged, and invested in the success of their teams. Uphold also offers an excellent work–life balance, with flexibility and strong benefits. Teams are collaborative and consistently go above and beyond to support one another, creating an environment where employees can truly thrive. Pros: Supportive and collaborative culture, transparent leadership, strong work–life balance, flexibility, opportunities for growth, and great benefits.

I don't have any cons to share!