4.0
Oct 9, 2014
Former employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business outlook
Pros
There are opportunities to make money if you hustle and don't get involved in workplace drama. There is a high turnover of employees...management has to answer to corporate so they do not put up with people who can't conform. Just do your job how they ask and you'll make fairly good money.
Cons
The corporate structure means there are lots of rules to follow. It was annoying to have to follow a script when serving, since secret shoppers are always lurking. Also, you have to cater to the "special" (rich) customers if management asks.