It has been Great! - Teller I Rockland Trust Employee Review

Work life balance, remote flexibility, good insurance

Average benefits, average pay, not great 401k match

Built strong relationships with many customers. Had the opportunity to meet and work alongside a few great coworkers. Gained customer service, cash handling, and banking experience. Learned how to work in a fast-paced environment and handle difficult situations professionally.

Low pay compared to the responsibilities and expectations of the role. Poor management and lack of support from leadership. Inconsistent communication and frequent policy changes. New systems and processes were not user-friendly and made it easy to make simple mistakes. High pressure environment with little room for error. Some operational procedures felt inefficient and created frustration for both employees and customers. Employee concerns did not always feel heard or addressed. Customer service was sometimes negatively impacted by company policies and processes. Limited morale due to management and workplace culture.