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Pursuit Collection

Part of Viad

Engaged employer

AMAZING PEOPLE - NOT AMAZING COMPANY - Anonymous employee Pursuit Collection Employee Review

2.0
Feb 9, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Coworkers are amazing and biggest asset company has to offer - yearly free pass - can visit other Vancouver tourist attractions - Free tickets to other Brewster attractions - benefits

Cons

- Bottom line only thing that matters - Prices unreasonable - constant customer complaint - little wages - Management doesnt motivate staff - No growth to move up with the company - Don't accept feedback - Dont support staff with customer complaints - No focus on good customer service - working outside in rain and cold - 'pursuit' brand makes no sense - boring - everyone is hired as part time - work in a tent - if slow season you get sent home without a choice

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Pursuit Collection Response
8y
Hi there, thank you for taking the time to leave us a review. We’re on the same page about our amazing people – our incredible team members make us who we are. That’s why we’re working hard to give internal transparency a boost and make sure everyone on board understands how their voice can make a difference. If you have any additional thoughts on how we can improve our internal feedback processes, we would really like to hear from you. Feel free to reach out to Karen, our VP, People & Culture , anytime at kgadberry@pursuitcollection.com. We’re always listening!

Explore other reviews about Pursuit Collection

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff, easy hiring procress/onboarding, free EDR meals (location dependent), and you get to live in an awesome location.

Cons

Not much at all, overall great experience.

2.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of nationwide employee discounts on activities

Cons

Pursuit did not prioritize employee well-being over the bottom line and it was felt by their returning staff.

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