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Penguin Basements

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Stay Away from This Company - Tile Setter Penguin Basements Employee Review

1.0
Jun 24, 2017
Recommend
CEO approval
Business outlook

Pros

Penguin Basements has lots of work, very good at selling basements. The sales strategy is probably the ony good think they have, Penguin is very good at promising things.

Cons

Most of their clients are not happy, there was no job I worked at where the home owner was 100% satisfied. Customers always complained that they paid a lots of money for the basement and there was always extras and surprices the sales people didn't include. Their customers also complain about the bad quality other subcontractors produced, I don't realy blame the trades, they were always lowballing, cutting curners and getting cheap labour, this is why I didn't continue working for this company. Better contractors out there to work for.

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Penguin Basements Response
8y
Thank you for your review and the time you took to provide feedback. We, here at Penguin pride ourselves in producing the highest level of quality basements which consistently exceed our customers needs. We are all home-owners, and understand the importance of additional living space. Because of that, the entire team here is constantly looking at ways to improve our standards, materials, and processes to lead the industry forward, and to offer a better product to our customers That's all we think about, that's how we live! If there are any issues during construction, we welcome the opportunity to rectify the matter for the customer by calling our Customer Care team. Because of our customer service excellence, we are Consumer’s Choice and HomeStars Best of 2017 award-winner and more importantly, a BILD and Renomark™ certified company that continues to be fortunate enough to be professionally recognized and customer referred.

Explore other reviews about Penguin Basements

5.0
Nov 5, 2023
Recommend
CEO approval
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Pros

Great benefits for life and beyond

Cons

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5.0
Oct 2, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My time as Draftsperson at Penguin was a great experience. The high paced, demanding work was rewarding and it made me extremely proficient with AutoCad. During the countless site visits I learned much more construction knowledge than I anticipated. The office culture is ideal. The people are determined and driven to produce quality work. At the same there isn't a too serious atmosphere. People have fun and I felt comfortable being myself.

Cons

Busy Busy Busy Busy Busy

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