Great Company! - General Manager Island Hospitality Employee Review

5.0
Nov 20, 2014
Recommend
CEO approval
Business outlook

Pros

Island Hospitality is a nice company to work for. They have been very supportive of the changes at the property level and have made every effort to improve the hotel in all facets. When issues are brought to upper management, they take the time to listen and find ways to fix the issue for the long term not just in the short term. During times of transition and turnover, the corporate office has provided the property with all of the support and encouragement needed to weather the storm and continue on a path toward greater success for the property and the company. Hard work is acknowledged and appreciated from all aspects of the corporate office.

Cons

There has been some turnover and a lot of growth happening in the corporate office which leads to some confusion and delay in answers. The up side is that the Regional managers and VP's are always available for support when this happens.

Explore other reviews about Island Hospitality

5.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment Great team Wonderful Management Supportive Management Unique Team

Cons

There are no cons to this cpmpany

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Island Hospitality Response
4mo
Thank you so much for taking the time to share your experience with Island Hospitality. We’re truly grateful for your dedication and are thrilled to hear that you’ve found the environment, team, and management support to be so positive. We work hard to create a culture where our teams feel valued, supported, and empowered, and it’s wonderful to know that this has made a difference in your experience. Thank you again for your commitment and for being part of what makes Island Hospitality exceptional. We’re equally blessed to have had you on the team, and we look forward to continuing to support your growth and success.
1.0
Dec 23, 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity to gain exposure to multiple responsibilities across sales, operations, and guest services • Coworkers at the property level were generally supportive and hardworking

Cons

• Lack of clear role definition and shifting expectations • Insufficient training and onboarding for key responsibilities • Minimal support from leadership despite high performance expectations • Inconsistent communication and accountability from management • Reactive decision-making rather than proactive coaching or development • Workload often exceeded the scope of the role without proper resources or staffing

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Island Hospitality Response
5mo
Thank you for sharing your feedback. We’re glad to hear you had supportive coworkers and opportunities to learn across different areas. We also appreciate your honesty about the challenges you faced. Your comments on role clarity, training, communication, and leadership support highlight areas we know we must continue to strengthen. Your suggestions around clearer expectations, more consistent coaching, and a more supportive environment are valuable, and we are committed to improving in these areas. Thank you for taking the time to help us grow.
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