Boring, company lacks talent. Good pay, and good co workers. - Business Analyst Health Care Service Corporation Employee Review

Flexibility and freedom to get your work done.

There are many different departments and it can be difficult to know who to reach out to solve problems.

Great company to work for overall. Work-life balance is great and leadership is very helpful. If you want to grow you can do so very quickly if you do your job, show up, volunteer for things and don't let your emotions control you. Training is cool, OJT is rough. If you can make it through the first 3 months, you have survived the hardest part and can do ANYTHING.

Metrics sometimes are not realistic, especially AHT. We are expected to go into great depth and provide lots of information on each call, but AHT is only 7 minutes.