Gravity Payments - Ignored and Underpaid | Glassdoor.ca
  1. Helpful (6)

    "Ignored and Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Gravity Payments full-time for more than a year

    Pros

    The people (non-management) are great. From sales to new employees Gravity hires pretty great culture fits. Little perks like free lunches. These are also a con due to them being a way to trick people into missing major flaws like pay and the hidden culture of management. But a catered lunch is a catered lunch.

    Cons

    Pay is REALLY low. Sure you'll get raises but you'll always be underpaid by at least 15-20%. You will constantly be told if you add more value you'll be paid more. Which you will be. Unfortunately the pay increase and percent value added will only increase your pay disparity. If you're a sales rep it's even worse. Its just bad, in fact some of the worst pay for any sales jobs I've seen Management will lie. They... will look into issues like pay and benefits or culture and unless it fits their plans the data will be ignored. Or there will be committees that solve nothing and instead give the tiniest solution possible to keep your mind off of nothing actually being solved. Dan price. I used to approve of him and just thought he was busy. Too busy to notice. That is false. He knows what management is doing because he trains them to do it. I've seen it. He also runs some less than savory financials. And anyone who looks past the facade and has worked with him can attest to this. Sales reps are mostly the industry standard. They will lie and cheat. They'll just be nicer to a client while they do it. There are good ones, but many are not and no one cares. At least no one that can do anything. This list of con's can go on but with the company being rather small I can't reveal all or anonymity might be lost.

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    Advice to Management

    Upper management is aware of these issues and hasn't acted. My advice is to change management. If you work here keep looking for jobs.

    Gravity Payments2015-01-25

Other Employee Reviews

  1. Helpful (4)

    "Leadership that makes you want to stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Worker Bee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gravity Payments full-time for more than 5 years

    Pros

    The type of leaders we have at Gravity are rare. "C level" leaders make even the little guy and gal feel important. They make sure to listen to the opinions of everyone and always aim to make the best choices possible. Opportunities are bountiful as long as you're willing to work. Opportunity to step outside of your lane is not only okay, but it's also encouraged. If you see a problem and have a solution you are... more than welcome to address said issue. Tammi and Dan go out of their way to make this the best possible place to work. While you'll never be able to please everyone, they try to make this place as convenient as possible for everyone invovled.

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    Cons

    If you aren't used to working hard, you're in for a surprise. You will be expected to deliver on the duties of your job. If you want to just show up, put in your 8 hours, punch the clock and go home this is not the place for you. If you are used to being able to do things that are "good enough" or "meet the standard," this probably isn't the place for you. Dan and Tammi have high standards and if you aren't... meeting them, you will be asked to raise your own bar. If you aren't interested in constantly being pushed to be a better worker/person, this is not the place for you.

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    Advice to Management

    Ease up on hiring people from the outside who are "good" on paper to fill more important roles as they don't understand the company at its core. Develop the people we already have into those higher positions. They're more invested in the company than someone who we just brought in because of their bona fides.

    Gravity Payments2019-10-17
  2. Helpful (4)

    "Tammi is the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Gravity Payments full-time for more than 8 years

    Pros

    The company and culture was wonderful until this toxic leader was brought on board. She negatively changed the business model and organization entirely.

    Cons

    Tammi unethically practices business methods that are advantageous to her personally. For example: she created her own staffing firm that is a direct feeder into the departments she separately manages at Gravity. Another example: Tammi hired her daughter and retains her on payroll while her daughter travels the world without much (if any) contribution to the organization. The highest act of nepotism I have ever... witnessed. There are countless stories and examples of this manipulative and self-serving behavior. Due to the fact that Gravity is a privately owned business, there is no governance over her or her behavior or any of its leaders. There are often promises made, then after the work has been accomplished, a change of the rules and the compensation tied to those incentives. The trust in this organization leaves much more to be desired. I firmly believe Tammi is threatened by strong women. Countless times, she has found a way to usher women who have differing opinions than her, out of the organization- regardless of their tenure or contributions/ performance. She herself has very poor management, leadership and people skills and has ultimately been acting as the CEO for several years now. Upon exiting the organization, the employee is forced you to sign a non-defamation clause with highly enforceable repercussions, thus scaring anyone to fully voice their true opinion or experience.

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    Advice to Management

    Think about what type of tone you want to set for your employees and clients.

    Gravity Payments2019-10-15

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