Does Custom Ink pay their employees well?

According to anonymously submitted Glassdoor reviews, Custom Ink employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Custom Ink. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Custom Ink?

30% of Custom Ink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Custom Ink 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 124 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 60 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 33 reviews)); "Great atmosphere and culture." ((in 28 reviews)); "Free food at least twice a week" ((in 22 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 55 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 41 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 22 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews)); "3% increases to an already stagnant salary." ((in 10 reviews))

What are employees saying about Custom Ink redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Custom Ink redundancy and their outlook for job security at Custom Ink in 2026.

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Custom Ink

Custom Ink Reviews

2.9

30% would recommend to a friend

(702 total reviews)

David Doctorow

23% approve of CEO

23% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Diversity and inclusion

3.5

Work/Life balance

2.9

Culture and values

2.6

Career opportunities

2.3

Senior management

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

702 reviews

5.0

Sep 4, 2023

Excelente company

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Excelente company, employees are friendly.

Cons

Managements they have preference other than that good

Custom Ink Response

We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!

5.0

May 24, 2026

Friendly staff and flexible hours, but long commute

Assistant project manager

Recommend

CEO approval

Business outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

5.0

Sep 9, 2025

Core Values

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Company that believed in strong core values. Does mean something when everyone in the company knows them by heart.

Cons

Workflow predictions were difficult at times and could make order coverage a challenge.

Custom Ink Response

8mo

We’re grateful for your feedback and for highlighting Custom Ink’s core values—it means a lot to know they stood out to you during your time with us. We also appreciate your note on workflow and order coverage. We recognize that forecasting can be challenging, and your perspective will be shared with the appropriate teams as we work to improve in this area. Thank you for taking the time to reflect on your experience and for the contributions you made while at Custom Ink.

Viewing 1 - 3 of 702 Reviews

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Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week