Avenue Road boutique, located inside the iconic Fairmont Banff Springs hotel, specializes in high-end fashion, footwear, accessories and more. We are the experts in all things luxury, with an emphasis on European brands, quality fabrics to last a lifetime, and unique pieces you won’t find in the mall. Providing personalized shopping experiences and excellent customer service is at the heart of what we do. We are so passionate about making people look and feel fantastic, and we are hoping to expand our team with someone who feels the same way!

Job Description

We are currently looking for a customer focused, dynamic sales associate that enjoys fashion and interacting with guests. The position is full-time, on a permanent basis. We are also looking for a part-time candidate who is able to commit to at least 35 hours per week (with the possibility of additional hours during peak times).

Responsibilities

• Overseeing the day to day running of the store including opening and closing procedures
• Ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting, acknowledging and re-approaching every customer
• Driving sales - offering styling and sizing advice, making suggestions and offering alternatives, maintaining knowledge of all brands, products, and in store promotions, suggestive selling
• Use of POS system for cash/debit/credit transactions, refunds and exchanges
• Receiving deliveries, unpacking, price labelling and steaming new garments
• General daily cleaning and tidying of the store and its contents to a high standard
• Replenishing and organizing merchandise, monitoring floor stock and inventory
• Merchandising and changing displays/mannequins as directed, maintaining visual merchandising standards throughout the store
• Following operating procedures and policies
• Being an ambassador for our small local business

Requirements

• Customer service experience essential
• Retail/sales experience desirable
• Excellent spoken and written English proficiency
• Outgoing and able to communicate with associates and customers
• Friendly disposition and positive attitude
• Experience with a POS system is an asset, but not required
• Knowledge and passion about the fashion world is a bonus!

Salary: Starting at $18.00/hour + Commission

Job Type: Full-time

Pay: From $18.00 per hour

Ability to commute/relocate:

• Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you able to commit to staying until at least the end of September 2026?

Language:

• English (required)

Work Location: In person