Make a SPLASH with Latham Pool Products!

• A culture of integrity, collaboration, and respect.
• Comprehensive benefits for you and your family.
• Opportunities for growth, mentorship, and skill development.

• Be the primary source and point-of-contact for in-field dealer product training and troubleshooting.
• Participate and direct in-field, on-site pool measuring dealer training and support.
• Assist with technical training and onboarding of new Latham sales personnel.
• Facilitate in-field measuring with potential targets drive conversion
• Participate in Boot Camps, trade shows and other industry events as needed.
• Serve as a comprehensive product expert on Measure, independently seeks, reports, and makes recommendations on competitive information and activity.
• Ensure the timely and complete entry of all CRM activities for new dealers to assist with the Measure portion of on-boarding
• Assist Latham Pool’s Sales personnel in achieving their sales objectives and identifying opportunities.
• Provide timely and relevant feedback and recommendations to all stakeholders through reports and regular communications.
• Offer expertise and take ownership of consumer complaints, seeing through to resolution.

• Bilingual (English/French)
• Associates degree with technical certification and a minimum of five years of technical experience preferred. A high school diploma may be substituted with commensurate experience and professional training.
• Outstanding teamwork and project management skills.
• Proven ability to solve complex problems.
• Present a professional image to customers and consumers, serving as a subject matter expert and company representative in all situations.
• Thrive in a fast-paced environment where high energy and resiliency are required.
• Ability to multi-task, prioritize workload, set up /maintain files, generate reports as requested and set and reach goals.
• Ability to independently respond to common inquiries or complaints from customers, employees, and regulatory agencies.
• Ability to effectively present information in both oral and written form.
• Ability to maintain accurate records.
• Computer skills; intermediate levels in spreadsheet, data base and word processing software including Microsoft office products (Outlook, Excel.) CRM experience preferred.
• Travel requirements: approximately 80% of the time with flexibility for overnight travel as needed.

• Medical, dental, and vision insurance
• RRSP with 50% company match
• Life/ADD Insurance and Short/Long Term Disability insurance