Company, Department: Nova Scotia Power, Customer Care

Location: 1223 Lower Water Street, Halifax, NS

Type of Employment: Regular, Full-Time, On-Site

Closing Date: June 19, 2026

Number of Positions: 18

We are currently looking for Customer Service Associates to join our Customer Care team in permanent positions. As a Customer Service Associate, you will be the voice of Nova Scotia Power to our customers as you focus on delivering the highest level of customer service.

You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations. You will be accountable for environmental performance as it relates to the environmental management system processes and initiatives.

Additional hours when the business requires, including supporting/storm situations which could fall within a 24-hour, 7 day per week operation.

You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:

We understand that experience comes in many forms, and we’re dedicated to adding new perspectives to the team. So, if your experience is close to what we’ve listed above, please consider applying.

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.

If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by June 19,2026 and let us know why this role is right for you.

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.