Who We Are:

Reside Management is a progressive and innovative real estate company located in Vancouver B.C. We are a company with a business model guided with a consumer focus and an intelligent way to manage property. They drive our passion for industry innovation and exceptional results.

We specialize in the management and renting of residential single unit and multi family properties across the Lower Mainland.

We are excited to announce that we are expanding our team. We are seeking a fully licensed, experienced Residential Property Manager who is looking for a long-term role, values stability, and wants to grow alongside the company.

About the Role

This role is best suited for someone who has hands-on experience managing disputes, leading a small team, and running day-to-day property management operations independently.

You will work closely with ownership, accounting, leasing, and administrative teams while leading operational execution and acting as a key point of continuity for the portfolio.

Key Responsibilities

• Oversee day-to-day residential property management operations
• Manage tenant and landlord relationships across the full lifecycle
• Conduct and oversee showings, application processing, and tenant onboarding
• Collect, process and review Pre-Authorized Debit (PAD), Tenant Contact Info
• Follow up with new Landlords/Tenants and collect documents for on-boarding to rental software
• Handle tenant notices (ex. yearly rent increases, notices to end tenancy, notices of entry, etc.)
• Coordinate repairs, maintenance, and vendor communications for tenants day to day issues
• Prepare and send out invoices to clients
• Scan/save Tenant deposit cheques, agreements, disclosure forms etc.
• Set up New Tenants/Landlords in rental software
• Manage tenant lease e-files (Condition Inspection Reports, Rental Agreements, PAD, Contact Details etc.)
• Schedule, conduct and oversee move-in, move-out, and annual inspections
• Ensure tenant deposits handling and returns comply with Residential Tenancy Act (15-day requirement)
• Work closely with accounting to support financial statement review, invoicing, PAD setup, and record accuracy
• Ensure strata move-in/move-out fees and processes are completed correctly
• Notify and manage tenants 1 month notices to vacate. Also making sure the place is rentable for new tenant
• Support and guide junior team members or coordinators (minimum 2 people)
• Preparing for and attending Residential Tenancy Branch arbitration (Strong understanding of the BC Residential Tenancy Act and practical application required)

What You Will Need:

• Direct involvement in at least 3 tenant disputes (ex. tenant deposit disuptes, tenant early termination or abandonment sitiations, tenant unpaid rent or utlities)
• Minimum of 3 year of experience in the real estate property management industry
• Minimum of 2 years of experience as licensed property management in B.C
• Minimum of 1 year of experience leading or supervising a team (minimum 2 people)
• Post-secondary education required (or equivalent industry experience)
• Valid BC Driver’s License and access to a vehicle
• BCFSA Rental Estate property management license is required
• Proven ability to work independently with minimal supervision
• Strong written, listening and verbal communication skills
• A positive, customer-service-oriented attitude and teamplayer
• Calm, professional, and structured approach to conflict resolution
• Strong time management, organizational and leadership skills
• Capacity to handle multiple tasks and prioritize effectively
• Detail-oriented and compliance-focused
• Self-starter who takes ownership and responsibility
• Comfortable working in a fast-paced, high-volume environment
• Technology-savvy with experience using property management software (e.x, Buildium)
• Proficient with Google Drive, Google Docs, Google Sheets, Microsoft Office, Microsoft Excel, WhatsApp, WeChat, and Buildium.
• Ability to speak and write in Mandarin is an asset
• Ability to learn quickly, be flexible, adaptable and calm under pressure
• Attentive to detail and manage tasks efficiently and effectively
• Enjoy and thrive at continually growing relationships
• Self-motivated, with the ability to come up with innovative solutions for day to day issues

What We Offer:

• Flexible work arrangements
• Access to any WeWork office
• On-site Gym
• License renewal fees covered by the company
• Dynamic and comprehensive support staff

This opportunity permits the Property Manager to engage in a dynamic and broad range of duties and responsibilities inherent in residential property management. Candidates with a strong interest in the property management industry will find this role particularly rewarding. We offer an exceptional opportunity to use your skills and grow with our company.

Application Process

Please submit:

• Resume
• Cover letter outlining
• Your arbitration and dispute experience
• Your leadership experience
• Why are you seeking a long-term role in property management

Only qualified candidates will be contacted.

Thank you for your interest.

Senior Management

Job Types: Full-time, Permanent, Fixed term contract

Pay: $50,000.00-$85,000.00 per year

Benefits:

• Company events
• On-site gym

Application question(s):

• Approximately how many tenant disputes have you directly handled (ex. deposits, damages, early termination, abandonment)?
• Do you have a driver's license (N or Class Five)?
• How long have you stayed in Lower Mainland?
• What days and hours are you available to work each week?

Education:

• Bachelor's Degree (required)

Experience:

• tenant disputes that resulted in RTB arbitration: 1 year (required)
• leadership or supervisory role: 1 year (required)
• B.C real estate property management: 3 years (required)
• Licensed Residential Property Management: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Licensed Property Management with BCFSA (required)

Willingness to travel:

• 75% (required)

Work Location: Hybrid remote in Vancouver, BC V5X0C3