Dock Coordinator

Status: Full-time

Reports to: Distribution Supervisor

Location: Brampton Distribution Center

Shift: Monday to Friday: 10:00 AM–6:30 PM

The starting pay range for the role is $23.00- 28.93 based on experience and qualifications. Plus bonus, comprehensive benefits, retirement savings plan, paid vacation, and other perks and opportunities.

Reporting to the Distribution Supervisor, the Dock Coordinator is responsible for coordinating dock management, yard management, shipments with fleet, multiple carriers, assisting various departments with inquiries, and inventory issues relating to immediate issues on the floor.

Key Responsibilities:

• Work Sequencing: Assign and sequence work orders (Sales Orders, Purchase Orders, Loading, Put-Away) to meet dispatch and dock-to-stock targets.
• Dock Flow Control: Manage and prioritize dock workflow, including door/trailer assignments, yard coordination, and vendor/carrier check-in/out.
• Load/Unload Execution: Ensure efficient loading/unloading with correct securement, temperature checks, seal verification, and proper documentation (BOL, ASN, manifests, labels).
• FEFO Compliance: Monitor adherence to FEFO and temperature integrity; escalate variances and segregate non-conforming product.
• Performance Management: Address dock performance issues (delays, damage, paperwork errors); implement corrective actions and quick 5S improvements.
• Leadership Coverage: Serve as backup leader during supervisor absences to maintain staffing balance, pace setting, and hour-by-hour dock plans.
• Asset Care & Inspections: Perform dock inspections (locks/plates, restraints, levelers, pit bars, MHE staging) and resolve operational issues promptly.
• External Coordination: Handle customer and supplier communications/coordination for inbound/outbound requirements; provide ETAs/impact updates to CS/Transportation.

Qualifications:

• Excellent Telephone/Communication/People skills, both written and verbal
• Strong time management and priority allocation skills
• Proficiency in Word/Excel
• Exceptional multi-tasking skills
• Strong Organizational skills
• Ability to work effectively as part of a team
• 2 years Prior logistics and supply management experience
• Post-secondary Business College Diploma an asset

Gay Lea Foods is a leading Canadian dairy co-operative renowned for producing high-quality, nutritious dairy products that Canadian families love and trust. From farm to table, our 1,200 farmer members in Ontario and Manitoba, and more than 1,200 employees across four provinces, work together to nourish communities through award-winning brands including Gay Lea, Nordica, Salerno, Bothwell Cheese, and more. As part of its deeply rooted, balanced commitment to people, profit, and planet, Gay Lea Foods proudly invests one percent of pre-tax earnings back into Canadian communities through a national food security partnership with Second Harvest, and the community-building efforts of the Gay Lea Foundation. To learn more, visit gayleafoods.com.

Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.

Gay Lea Foods may use artificial intelligence (AI) tools to support aspects of the recruitment process, including screening and assessment.

We are currently accepting applications for this open position.

Thank you for your interest in Gay Lea Foods.

Wishing you all the best with your career search!

Pay: $23.00-$28.93 per hour

Ability to commute/relocate:

• Brampton, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you comfortable working the following shift: Monday to Friday: 10:00 AM–6:30 PM ?

Experience:

• logistics and supply management : 1 year (preferred)

Work Location: In person