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Job Description

Reporting to the Associate Chief Medical Information Officer (ACMIO) and ultimately to the Chief Medical Information Officer (CMIO), Physician Informaticists / Digital Health Leads will play a pivotal role on our medical informatics team, focusing on maximizing the clinical effectiveness and operational efficiency of our Electronic Health Records (EHRs), Health Information System (HIS) and other digital health tools. A Physician Informaticist will be responsible for supporting and enhancing EHR/HIS functionality, improving clinical workflows, and ensuring the effective integration of digital systems into everyday clinical practice. Successful candidates will be skilled in articulating physician/provider information technology needs and will work in partnership with the ACMIO, CMIO, and Chief Clinical Information Officer (CCIO) to lead in the adoption of digital health technologies and practice change.

Qualifications of Physician Informaticist / Digital Health Lead

• Physician from SJHH professional staff currently licensed to practice in Ontario.

• Formal training in medical informatics or e-Health, and/or demonstrated experience with clinical information systems implementation or optimization, would be an asset.

• Understands the challenges and opportunities of informatics and can initiate and model positive change that inspires their colleagues to successfully adopt digital change.

• Has prior experience or interest in learning project management methodologies, clinical process analysis, and change management.

• Experience with inpatient, outpatient, and/or peri-operative workflows and direct patient care responsibilities in one or more of these areas demonstrating understanding of clinical care pathways, order management, and physician documentation.

• Experience with use of the Accuro electronic health record (EHR) and Epic health information system (HIS) would be an asset.

• Experience working effectively in a team-oriented environment, including learners.

• Excellent communication skills and a proactive approach to problem-solving.

• Participation in clinical research or quality improvement studies would be an asset.

Duties and Responsibilities

• Serving as the domain expert for any activity that relates to clinical workflows.

• Supporting physicians and other credentialed staff to troubleshoot and identify opportunities for clinical information system improvements.

• Assisting with digital elements of physician and medical learner research and educational initiatives involving the HIS.

• Assisting, as needed, with updates and modification of HIS training materials for physicians.

• Collaborating with analysts to identify gaps and test changes to improve present and future clinical information system functionality for end users.

• Identifying EHR / HIS clinical practice workflow and process issues, concerns, and works with leadership to define system and process enhancements that will optimize system performance and technology utilization by clinical practitioners.

• Represent clinical specialties and medical informatics at relevant meetings (2-4 hours per month) and/or via email.

Core Competencies

Leadership: The ability to establish a digital health direction by collaborating on a shared vision of the future, creating a collective sense of purpose, and communicating it in a way that generates enthusiasm, excitement and engagement.

Achieving Results: The ability to translate the shared vision into a plan for meaningful work, demonstrating collaboration, influence, impact, and stakeholder-centered care that gets the job done.

Thinking Critically: Demonstrating critical analysis behaviours that are required to proactively address business and organizational issues.

Personal Effectiveness: Demonstrating characteristics that are typically associated with emotional intelligence (e.g., empathy, resilience), and that focus on self-knowledge, self-regulation, and self-awareness of how best to conduct oneself in relation to others.

Length of Term

This is an interim 1-year position with potential term renewal and/or switch to non-interim position.

Time Commitment

The time commitment of this role will vary depending on active projects but is expected to average less than ½ day per week.

Reason for Posting:

These positions are new positions.

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.