The Assistant General Manager will deliver warm, attentive service to ensure an outstanding dining experience for every guest. Lead and coordinate the planning, organization, training, and supervision of both front- and back-of-house teams to achieve targets in sales, cost management, staff retention, guest satisfaction, food quality, cleanliness, and sanitation.

Primary Duties and Responsibilities:

• Operational Oversight: Ensure full compliance with restaurant policies, procedures, and health and safety regulations while overseeing daily operations in both front and back of house.
• Guest Experience: Deliver exceptional customer service by fostering a welcoming environment, resolving concerns promptly, and upholding service excellence.
• Staff Leadership: Manage employee scheduling, training, and performance evaluations to maintain high standards of service, food quality, cleanliness, and team efficiency.
• Financial and Administrative Management: Oversee financial tasks including payroll, cash control, deposits, and reporting systems such as JotForm and Marketman to ensure accuracy and accountability.
• Inventory and Quality Control: Supervise inventory management, purchasing, and food preparation processes to ensure timely deliveries and adherence to quality standards.

Skills and Experience:

• Minimum 3 years of experience in high-volume food and beverage operations with strong leadership and communication skills.
• Solid knowledge of food service techniques, cost control practices, and food and alcoholic beverage offerings.
• Proficient in Microsoft Office applications with prior experience using POS systems.
• Strong organizational, planning, and time management abilities with a proven track record of executing efficiently.
• Passionate about hospitality and team development, able to remain calm and effective under pressure.

Requirements:

• Serving it Right Certificate required
• Food Safe Level 1 an asset
• Legally able to work in Canada
• Fluent English required
• Bachelor’s degree in hospitality, tourism, hotel and restaurant or similar

What we offer:

• Competitive Pay plus Tips
• Staff Housing (temporarily)
• Cellphone allowance
• Extended Medical
• Lifestyle/Ski pass
• 40% discount at out other restaurants
• Education allowance and Career Development
• Industry partner discounts on hotels, car rentals, amusement parks, and more.

Grow your career with us and apply today!

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• Discounted or free food
• Extended health care
• Housing allowance
• Store discount

Ability to commute/relocate:

• Whistler, BC: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Restaurant management: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Serve Right (preferred)

Work Location: In person