Clerk Job Description

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What is a Clerk?

Clerks offer administrative support in all kinds of different organizations. Generally they provide assistance with filing, answering phones, processing payments, and offer general support to the administrative staff as needed. They may work for large companies, small offices, as part of hospital administration teams, and more. Skilled clerks are needed across all industries.

Clerks don't require education beyond a high school diploma, though many organizations may prefer to hire someone with a bachelor's degree. The most talented clerks tend to possess superior communication skills, a strong work ethic and a service-based attitude. They are always looking for ways to support their team. Solid computer skills and a basic understanding of bookkeeping best practices are huge assets to clerks.

Clerk Job Description Template

Job Overview

Here at XYZ Inc., we are the leading company in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Clerk to help us keep growing. If you're dedicated and ambitious, XYZ Inc. is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities for Clerk

File documents in the appropriate place so they are easy to find
Accurately enter data from paper files into computer systems
Answer and direct incoming telephone calls
Process incoming mail and ensure it reaches the appropriate person, prepare outgoing mail for sending
Deliver documents, memos, and files to internal departments and employees
Prepare invoices and process bill payments
Take minutes and notes during departmental meetings
Perform light housekeeping duties such as watering office plants, preparing coffee each morning and ensuring all communal spaces remain tidy

Qualifications for Clerk

1+ years of prior experience working in a professional office environment is preferred
Basic knowledge of Microsoft Office suite
Polite phone presence and strong customer service skills
Positive attitude and the ability to work as part of a team
Excellent attention to detail and accuracy with data entry
Strong work ethic and a self-starter who anticipates and completes tasks without being asked
Must have solid organizational skills
An understanding of how to use common office equipment such as printers, copiers and scanners is a plus
Superior communication skills are essential for success

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