Great company ruined by clueless but overbearing regional leaders. - Branch Manager Rentokil Initial Employee Review

2.0
Mar 3, 2012
Recommend
CEO approval
Business outlook

Pros

Close knitted and family culture among colleagues.

Cons

Ever since latest change in regional leaders (understand most were from Unilever), there has been too much interference from them. They know nothing about the business and seem more interested in lecturing local managers on how to run the business the 'unilever way'. Really need to get in some professional experts in talent and HR, not just posers who only know how to show presentation slides while adopting an elitist attitude. HR needs to get experienced talents from MNCs to improve the morale and attrition rate, not just slapping "Director" titles on obviously inexperienced junior staff in order to fake a sense of career progression.

Explore other reviews about Rentokil Initial

5.0
Nov 14, 2025
Recommend
CEO approval
Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

avatar
Rentokil Initial Response
4d
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
See reviews by: Helpful|Rating|Date|All