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UMB Financial
www.umb.com Kansas City, MO 1000 to 5000 Employees
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UMB Financial Bank Teller Interview

Posted May 03, 2012 1 of 1 people found this helpful

Accepted Offer – Interviewed on Saint Louis, MO (US) Apr 2012 – Reviewed May 03, 2012

Interview Details I was emailed within 45 minute of submitting my online application and skills tests (there were 2 skills tests), and set up a phone interview for later that week. My phone interview with a member of HR led to an invitation to come to an interview session the following week. The had a set day of interviews for several open positions and when I arrived I had a panel interview with 3 branch managers. They asked standard questions and had me tell three stories about my customer service experience. The HR member contacted me within 2 business days of the panel interview and extended an offer. They were all professional, courteous, and engaging.

Interview Questions

  • Tell us about a time when you built an excellent customer relationship.   Answer Question
  • Tell us about something you did that you consider a success.   Answer Question

Negotiation Details – The offer was competitive, so I did not negotiate.

Other Details - I applied online and the process took 1+ week.

  • Interviews

    Phone Interview

    Group/Panel Interview

  • Tests

    Skills Test

    Drugs Test

  • Other

    Background Check

  • Overall Positive Experience

  • Very Easy Interview
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