Location: 1285 County Home Rd, Waterville, NS
Number of Positions: 1
Job Start Date: ASAP
Job Competition Closes: When position is filled
Job Type: Full time
Salary: $21 – $25 /hr

A Nova Scotia SPCA Animal Shelter Administrative Coordinator is a key member of the Nova Scotia SPCA team. This
individual is responsible for ensuring the smooth and efficient day-to-day animal care operations of an Animal Shelter to
make certain they are compliant with the Society’s animal care protocols and procedures, mission and mandate.

Responsibilities
The Primary duty of an Animal Shelter Administrative Coordinator is to oversee a Shelter’s operations to achieve the
desired outcomes.
Responsibilities include but are not limited to:

• Communicate with the management support team on daily challenges, ongoing operational needs and
  trends/challenges to identify shelter support needs.
• Ensure positive and consistent communication between staff and management.
• Encourage and support a positive team environment by addressing conflict, facilitating meetings,
  and building a strong team dynamic.
• Assist with performance management procedures in coordination with the shelter liaison team
• Support staff in developing and expanding their knowledge and skills by identifying training needs and facilitating
  appropriate training.
• Support communication efforts by ensuring policy and procedure changes are communicated, clarified, and
  implemented.
• Perform a variety of clerical functions to plan, organize, and accomplish department day-to-day functions and
  goals.
• Assist with the employee recruitment process by identifying and interviewing candidates, performing reference
  checks and completing all mandatory new hire paperwork.
• Oversee and support onboarding new employees following the existing training plans.
• Assist development with facilitating partnerships with community groups, organizations, and other stakeholders
  to advance the SPCA’s mission and strategic priorities;
• Understand the impact of financial and operational changes and demonstrate strong problem-solving skills on
  behalf of the animals, community, and stakeholders with the Provincial Leadership Team.
• Works directly with those responsible for maintaining the shelter volunteer and foster-based programs.
• Works directly with animal shelter liaisons, shelter veterinarians and the medical care coordinator to implement
  and reiterate best practices /SOPs in disease control and medication protocols.
• Participation with animal shelter liaisons ensures that all shelter staff are properly trained in disease control
  cleaning protocols, and proper administration of medicine and vaccines.
• Ensure policy compliance operationally and accurate and transparent reporting of statistical animal care data.
• Provide excellent customer service at the front end while maintaining positive interactions with the public, staff
  and volunteers in a fast-paced, sometimes hectic and noisy environment while remaining calm, focused,
  resourceful and efficient.
• Assist members of the public in person, over the phone and via email communication.
• Plan, organize, and oversee daily office operations ensuring all front desk staff adhere to Nova Scotia SPCA
  Processes and Policies.
• Oversee and ensure compliance with accurate record-keeping for animals, inventory, health, medications,
  treatments, procedures and behaviour history.
• This position supports provincial animal care initiatives and ensures that the shelter is collaborating and has the resources required to achieve the Society’s goals.
• Other duties as requested.

Required Skills
In addition to having the ability to travel and a valid Driver’s license, the following are some of the skills required of a Nova
Scotia SPCA Animal Shelter Administrative Coordinator.

Leadership Skills: Shelter Coordinators must keep staff motivated, resolve conflicts and make hard
decisions. Good leadership qualities and administrative abilities are essential.

Time Management: Animal Shelter Administrative Coordinators work with multiple staff, managers and
volunteers across the province, assist in crisis situations and perform reviews. Animal Shelter Administrative
Coordinators must have the ability to create schedules, order supplies and write reports. The ability to work
under tight deadlines and pressure situations is essential.

Math and Budgeting: Animal Shelter Administrative Coordinators are expected to keep and maintain budgets, and
make sure Shelters are staying on budget. It is essential that the Animal Shelter Administrative Coordinator is
proficient with computers and has extensive knowledge of marketing and sales.

Decision-Making Skills: Whether it is dealing with staff, management, government agents, veterinarians or
suppliers, the Animal Shelter Administrative Coordinator will have to make decisions that affect the Society.
Having the ability to make hard decisions under pressure is crucial to success.

Speaking and Writing: Animal Shelter Administrative Coordinators are required to have strong written and oral
communication skills.

Qualifications

• Management experience is mandatory.
• Business operations experience, including computer skills required.
• Donor and volunteer relations and marketing knowledge are necessary.
• Animal welfare knowledge is an asset but not required.

Additional Information

• Schedule will be consistent each week although it may require some flexibility. Evenings and weekends may be required.
• A driver’s license is required

Physical Requirements

• Physical ability to walk and/or stand on your feet throughout a normal workday is required.
• Physical ability to lift and carry 40 pounds regularly.

Nova Scotia SPCA is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability. SPCA provides a competitive salary and a rewarding work environment. Preference will be given to candidates who self-identify as African Nova Scotians, racially visible persons, persons with disabilities, Aboriginal persons and persons of the LGBTQ+ community. We encourage applicants to self-identify.

Interested applicants are asked to submit their resume and cover letter indicating salary expectations to resumes@spcans.ca. As long as this job description remains posted it is an indication that the position has not been filled and we are still accepting resumes.

Please quote “SPCA Kings” in the subject heading in your email reply.

As a part of our hiring process, we require applicants to complete behavioural and cognitive assessments. You will be sent the links along with screening questions after submitting your resume.

Evidence of full vaccination for COVID-19 is required prior to an interview being scheduled.

We thank all applicants for their interest in a career at the Nova Scotia SPCA, however, only those selected for screening will be contacted.