Business Analyst
CA$50,251 - CA$66,559 (Glassdoor Est.)
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Rating Highlights
Compensation & Benefits: 2.3
Culture & Values: 1.3
Career Opportunities: 1.6
Work/Life Balance: 2.3
Job & Company Insights
Job Type: Full-time
Job Function: business analyst
Industry: N/A
Size: 51 to 200 Employees

Salesforce are very particular about their eco system and only certify the best.

Therefore, here at OSF Digital we are humbly grateful to be ranked as the only partner in the world to hold the 4 Expert categories in:

  • B2C Commerce
  • B2B Commerce
  • Consumer goods and
  • Retail

So what does this mean to you?

Firstly, we're looking for talented people to join us, empowering and inspiring them to find endless possibilities, achieving more together in a fast-changing world.

Your key responsibilities:

  • Organize and run workshops with the client to lead the Discovery & Design Phases for Projects
  • Proficient at articulating the right Questions to extract Business as well as Technical Requirements
  • Determine the potential solutions and testing them for both technical and business compatibility
  • Document functional specifications in detail and in a concise format which is easily understood by Development Team and by the Client
  • Define project scope and identify risks and work closely with the project Manager
  • Prepare supporting artifacts such as matrices or flow charts to aid comprehension of the requirements
  • Work with the solutions architect, developer, and other team members to gather any additional information or to answer questions
  • Maintain continuous updates to the FSDs to document changes in scope
  • Assist the sales team on pre-sales opportunities by participating in pre-sales meetings and analyzing RFP documentation


  • University degree in IT and/or Engineering
  • At least 3 years direct work experience in an Account Management/Business Analyst role
  • Knowledge/ experience with Salesforce Commerce Cloud features and common implementation scenarios is considered a plus
  • Familiar with web programming languages, technologies and testing
  • Experience with ecommerce, web applications and high traffic websites is a plus
  • Good command over English
  • Excellent communication skills, able to interact successfully with different stakeholders
  • Self-organized
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